Case Study: HBC Network
HBC ("Hiawatha Broadband Communications") Inc., provide internet, cable and telephone services to 11,000 residential users and 2,000 business users in south east Minnesota.
Initially, HBC relied on Postini for spam filtering but found this solution to be unsatisfactory. "With Postini we could only filter incoming email," said James Brown, a network analyst with HBC. "Our mail servers were being blacklisted because of outbound email from our customer base. We needed a product that could scan both incoming and outgoing traffic for spam and viruses at a low price point."
"Many solutions were simply cost prohibitive while those that were within our budget would not scale to our needs," explained Brown. "SpamTitan, however, seemed to offer exactly the right combination of price and performance and was one of the few products that could scale to meet the needs of an ISP. SpamTitan's pricing actually came as quite a shock to us - it had more features than many of the other products we looked at, but cost substantially less."
HBC installed SpamTitan in January 2008. "The process was extremely easy," said Brown. "We installed SpamTitan to protect 300 customer domains and the entire process took only about 40 minutes."
UNPARALELLED PROTECTION, EASY ADMINISTRATION
SpamTitan for Internet Service Providers has been designed from the ground up to meet the complex needs of ISPs and managed email service providers.
"SpamTitan has proved to be exceptionally easy to manage," said Brown. "Updates are completely automatic and so we can rest assured that our customers always have up-to-the-minute protection. We can create administrators for each domain that we host, meaning that we can give our customers control over their own spam settings. This reduces our workload substantially. Better still, our customers really appreciate being able to manage their own spam. They are able to create reports, create whitelists and blacklists and deal quarantined emails without needing to come to us. It's a win-win situation. Furthermore, as all the configuration information for each domain is stored in a single file, when we need to migrate to new hardware, it will be a quick and easy process."
EASY MANAGEMENT; WORLD-CLASS SECURITY
SpamTitan is a turn-key email security solution which leverages both ClamAV and Kaspersky's award-winning anti-malware engine to shield against email-borne threats. "We're delighted to be able to provide our customers with such a high level of protection," noted Brown. "Since installing SpamTitan, we haven't had a single report of one of our customers being hit by an email virus. Kaspersky's antivirus engine is supposed to be among the industry's very best, and that's certainly been proven by our experience."
HBC are extremely pleased with SpamTitan's performance. "Since we installed SpamTitan in January 2008, it has blocked almost 4 million junk emails that would otherwise have placed a serious drain on our customer's mail servers", explained Brown. "The product is easy to use, easy to manage, and extremely affordable. Best of all, it has enabled us to provide our customers with world-class email security - that's good for them and it's good for our business too."
SPAMTITAN BENEFITS
World-class email security. SpamTitan blocks 99% of spam before it can reach the mail server with practically no false positives. SpamTitan leverages ClamAV and Kaspersky Lab's avard-winning antivirus engines to provide unparalleled protection for viruses and other email-borne threats.
Bi-direction email scanning. To protect against blacklisting due to customer activities, SpamTitan scans both incoming and outgoing email.
Scalability. Supporting an unlimited number of domains, SpamTitan can scale to meet the changing needs of any ISP, irrespective of the size of the customer base.
Low TCO and high ROI. SpamTitan's simplified management drives down administration costs, keeping the total cost of ownership to absolute minimum.
Competitive and flexible pricing. SpamTitan's competitive pricing enables ISPs to provide customers with the best possible protection for the least possible cost.
Customer testimonials
“SpamTitan is by far the best Spam Solution on the market. We utilise Spam Titan in our Managed Services Datacentre - shared across multiple clients. Its dynamic flexibility and intuitive end user self-management makes this package an outright winner over other spam solutions.”



