Need to see when a message was released from Quarantine?
If you are a system administrator or IT manager you may get requests from users saying that they never received an email they were expecting.
What to do?
- First check that the mail was processed by SpamTitan via the Reporting > History tab.
- Then if the mail was quarantined, check its content classification. If this is ‘False Positive’, then the mail was released from quarantine.
- You can then check the Logs > Mail > mail log files to see what time the mail was released.
Using the search functionality on this tab and search for ‘Quarantined message release’ for the day of your choice and you will be shown all the messages released.
An example of an entry is:
Nov 11 09:17:30 mail1 amavis: (rel-Z9-Ni-lkHCgF) Quarantined message release (miscategorized): Z9-Ni-lkHCgF <firstname.lastname@example.org> -> <email@example.com>
You can also step through the mail log after this entry to see what server the released mail was delivered to.
You can check at Logs > Mail > mail log files.
Using the search functionality enter ‘Quarantined message release’ for the day of your choice and you will be shown all the messages released.
Did you know that SpamTitan now works on HYPER-V?
Microsoft HYPER-V Server is a hypervisor-based server virtualization product. It is a stand-alone product that allows you to consolidate workloads onto a single physical server.
Some tips for deploying SpamTitan using HYPER-V
- You should use the 64bit ISO version of SpamTitan anti-spam
- For this to work you must add a legacy network adapter. You can do this via the HyperV management console.
- The disk size should be no more than 30GB for a successful installation including 2GB for swap (i.e. 28GB on / and 2GB Swap).
As virtualisation becomes more established and mainstream we are seeing that more and more businesses are cottoning on to the huge cost and logistical benefits that are there to be enjoyed. We are seeing this reflected in our deployment figures every day.
SpamTitan can be deployed as an ISO or using virtualisation software (we also now offer SpamTitan on demand, a virtual appliance in the cloud). In terms of the uptake on the virtual product SpamTitan has seen a massive shift over the past few years. In 2007 30% of customers deployed in a virtual environment and 70% as an ISO, this has now completely turned around and we are seeing virtual deployment rates of over 75%.
The drivers behind the uptake of virtualisation won’t change in 2012, with cost and environmental savings being the key motivators.