A new PayPal phishing scam has been identified that attempts to obtain an extensive amount of personal information from victims under the guise of a PayPal security alert.

Fake PayPal Email Notifications

The emails appear to have been sent from PayPal’s Notifications Center and warn users that their account has been temporarily blocked due to an attempt to log into their account from a previously unknown browser or device.

The emails include a hyperlink that users are asked to click to log in to PayPal to verify their identity. A button is included in the email which users are requested to click to “Secure and update my account now !”. The hyperlink is a shortened bit.ly address, that directs the victim to a spoofed PayPal page on an attacker-controlled domain via a redirect mechanism.

If the link is clicked, the user is presented with a spoofed PayPal login. After entering PayPal account credentials, the victim is told to enter a range of sensitive information to verify their identity as part of a PayPal Security check. The information must be entered to unlock the account, with the list of steps detailed on the page along with the progress that has been made toward unlocking the account.

First of all, the attackers request the user’s full name, billing address, and phone number. Then they are required to confirm their credit/debit card details in full. The next page requests the user’s date of birth, social security number, ATM or Debit Card PIN number, and finally the user is required to upload a proof of identity document, which must be either a scan of a credit card, passport, driver’s license, or a government-issued photo ID.

Request for Excessive Information

This PayPal phishing scam seeks an extensive amount of information, which should serve as a warning that all is not what it seems, especially the request to enter highly sensitive information such as a Social Security number and PIN.

There are also warning signs in the email that the request is not what it seems. The email is not sent from a domain associated with PayPal, the message starts with “Good Morning Customer” rather than the account holder’s name, and the notice included at the bottom of the email telling the user to mark whitelist the sender if the email was delivered to the spam folder is poorly written. However, the email has been written to encourage the recipient to act quickly to avoid financial loss. As with other PayPal phishing scams, many users are likely to be fooled into disclosing at least some of their personal information.

Consumers need to always exercise caution and should never respond immediately to any email that warns of a security breach, instead they should stop and think before acting and carefully check the sender of the email and should read the email very carefully. To check whether there is a genuine issue with the account, the PayPal website should be visited by typing in the correct URL into the address bar of the browser. URLs in emails should never be used.

To find out more about current phishing scams and some of the key protections you can put in place to improve your resilience against attacks, contact the SpamTitan team today.

 

Do you use the same password across online accounts?

  • Make your password hard to guess - use a combination of upper and lower case letters, numbers, and special characters.
  • Change your password frequently.
  • Never use the same password with more than one account. If you do and you password is stolen you are exposed and hackers could potentially gain access to every single account that that email address is associated.

If you receive one of these Paypal texts, to delete it immediately. Always read your messages before you click, or even better – don’t click on the link and contact PayPal directly.

Phishing Sources

Phishing messages can come from a range of sources, including:

  • Email
  • Phone calls
  • Fraudulent software
  • Social Media messages
  • Advertisements
  • Text messages

SpamTitan provides phishing protection to prevent whaling and spear phishing by scanning all inbound email in real-time. SpamTitan searches for key indicators in the email header, domain information, and content. SpamTitan also performs reputation analysis on all links (including shortened URLs) contained in emails and block malicious emails before being delivered to the end user. How SpamTitan protects from phishing attempts:

  • URL reputation analysis during scanning against multiple reputations.
  • Detect and block malicious spear-phishing emails with either existing or new malware.
  • Heuristic rules to detect phishing based on message headers. These are updated frequently to address new threats.
  • Easy synchronization with Active Directory and LDAP.
  • Spam Confidence Levels can be applied by user, user-group and domain.
  • Whitelisting or blacklisting senders/IP addresses.
  • Infinitely scalable and universally compatible.

SpamTitan checks every URL in an email against known blacklists - with 100% active web coverage. Protect your users from email links to malicious sites with SpamTitan. SpamTitan's sandboxing feature protects against breaches and sophisticated email attacks by providing a powerful environment to run in-depth, sophisticated analysis of unknown or suspicious programs and files.

Our free trial gives you the opportunity to evaluate our industry-leading email security solution in your own environment, and your clients the opportunity to provide feedback on how effective SpamTitan is at preventing all types of malware, ransomware and phishing attacks from entering your network.

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Phishing attacks are extremely complex and  increasing.  The best way to protect against phishing scams is with a modern, robust email security solution such as SpamTitan.  SpamTitan utilizes an array of anti-phishing tools such as antivirus scanning, heuristic analysis, DMARC authentication and sandboxing.  Few vendors offer all of these solutions in one package.

To protect against advanced threats you need advanced protection. Take a closer look at SpamTitan – sign up for a free demo at a time that suits you.