Phishing is a cybersecurity threat that businesses of all sizes are likely to face and one that requires multiple phishing protection measures to prevent. Phishing is the term given to fraudulent attempts to obtain sensitive information such as login credentials to email accounts or employee/customer information. Phishing can take place over the telephone (vishing), via text message (SMiShing), or through social media networks and websites, but the most common phishing attacks take place over email.
When phishing occurs over email, an attack usually consists of two elements. A lure – a reason given in the email that encourages the user to take a particular action – and a web-based component, where sensitive information is collected.
For instance, an email is sent telling the recipient that there has been a security breach that requires immediate action. A link is supplied in the email that directs the recipient to a website where they are required to login and verify their identity. The website is spoofed to make it look like the site it is impersonating and when information is entered it is captured by the attacker.
Phishing protection measures should be deployed to block both of these components. First, you need a solution that stops the phishing attack at source and prevents phishing emails from being delivered to inboxes. You should also have security measures in place to prevent information from being handed over to the attackers at the web stage of the attack. As an additional protection, in case both of those measures fail, you need to prevent stolen credentials from being used to gain access to the account.
Four Essential Phishing Protection Measures
Phishing protection measures should consist of four elements: a spam filter, a web filter, end user training, and multi-factor authentication – often referred to as layered phishing defenses. If one layer should fail, others are in place to make sure the attack does not succeed.
A spam filter is your first line of defense and one that will block the vast majority of email threats. An advanced spam filter will block in excess of 99.9% of spam, phishing, and malware-laced emails. Spam filters incorporate several layers of protection. They use blacklists of known spammers – domains, email accounts, and IP addresses that have previously been used for spamming, phishing, and other nefarious activities. Checks are performed on the message headers and the message body is subjected to multiple checks to identify malicious URLs and keywords commonly used in spam and phishing emails. Each message is given a score, and if that score is higher than a pre-defined threshold, the message will be either deleted or quarantined. Spam filters also incorporate antivirus engines that check messages for malicious attachments.
Cybercriminals are constantly changing tactics and developing new methods to obfuscate their phishing attempts to bypass spam filters. Spam filters are updated to block these new attacks, but there will be a lag and some messages will slip through the net on occasion. This is where a web filter kicks into action. A web filter will check a website against several blacklists and will assess the content of the website in real-time. If the website is deemed to be malicious, the user will not be permitted to connect, instead they will be directed to a local block page. Web filters also have AV software to prevent malware being downloaded and can be used to control the types of content users can access – blocking pornography for instance, or social media networks, gaming sites and other productivity drains.
End user training
Technical anti-phishing measures are important, but they will not block all attacks. It is therefore essential to provide end user training to help employees identify phishing and other malicious emails. A once-a-year formal training session should be conducted, with ongoing, regular shorter training sessions throughout the year to raise awareness of new threats and to reinforce the annual training. Phishing simulations should also be conducted to test whether training has been effective and to ensure that any knowledge gaps are identified and addressed.
If credentials are stolen in a phishing attack, or are otherwise obtained by a cybercriminal, multi-factor authentication can prevent those credentials from being used. In addition to a password, a second factor must be provided before account access is granted. This could be a token, code, or one-time password, with the latter usually sent to a mobile phone. While multi-factor authentication will block the majority of attempts by unauthorized individuals to access accounts, it is not infallible and should not be considered as a replacement for the other protections. Multi-factor authentication will also not stop malware infections.
Phishing Protection Solutions from TitanHQ
TitanHQ has developed two powerful cybersecurity solutions to help you protect against phishing and malware attacks: SpamTitan email security and the WebTitan web filter. Both of these solutions have multiple deployment options and are easy to implement, configure, and use. The solutions are consistently rated highly by end users for the level of protection provided, ease of deployment, ease of use, and for the excellent customer support if you ever have any problems or questions.
On top of that, pricing is totally transparent with no hidden extras, and the solutions are very competitively priced. Both are available on a free trial to allow you to test them in your own environment before committing to a purchase.