TitanHQ has made several enhancements to its suite of cybersecurity solutions this month, including an update to the SafeTitan security awareness training and phishing simulation platform to better meet the needs of Managed Service Providers (MSPs) and the release of a new version of the WebTitan DNS-based web filtering solution – Version 5.03, which is now being rolled out for all customers. SpamTitan users are also due to get an upgrade, with version 9.01 of the platform due to be released.
The SafeTitan update added a new Auto Campaigns feature for MSPs to better meet the needs of their SMB clients and protect them against increasingly sophisticated phishing threats. While it is vital to have an email security solution such as SpamTitan in place to block email-based threats, workforces also need to be provided with security awareness training to ensure they have the skills to recognize and avoid the full range of cyber threats.
The SafeTitan platform can be used by SMBs for training their workforces and giving them practice at identifying threats and also by MSPs to meet the training needs of their clients. The new Auto Campaigns feature is an automation tool that allows MSPs to reduce the time spent planning and managing security awareness and phishing simulation campaigns for their SMB clients. The AI-driven feature helps MSPs streamline the security training process and improve efficiency while saving time and resources. The Auto Campaigns feature allows MSPs to create an annual set of phishing simulation campaigns for all clients within minutes.
WebTitan is an award-winning web filtering solution that is used by thousands of SMBs, enterprises, and MSPs for controlling access to the Internet and blocking web-based cyber threats. The latest version of the platform includes several new features and bug fixes.
Users now benefit from a new summary report page, the custom block page has a new layout, and several new features have been added. These include support for the customization of the global default policy on the MSP level, which allows the application of a custom default policy on the creation of a customer account. Support has been added for the customization of the default policy on the customer level, it is now possible to inherit the allowed & blocked domains from the customer default policy, and support has been added for allowing/blocking a top-level domain (TLD) on a customer policy and global domains.
SpamTitan is due for an imminent upgrade which will include several new, advanced MSP features. Version 9.01 will have a new history/quarantine feature for MSPs, that will allow them to quickly act on customer emails at the MSP level. Link Lock inheritance has been added at the MSP level to avoid having to drill down to individual domains to make changes, and a new pattern filtering feature has been added which simplifies SpamTitan administration for MSPs and allows them to secure all customers from one place. There is also a simplified mail view, which improves the user experience and makes email analysis simpler.
MSPs also have an Other Products option, which allows them to easily offer other products in the TitanSecure bundle to customers – ArcTitan email archiving, WebTitan web filtering, and SafeTitan security awareness training – and provide a comprehensive, multi-layered security defense system to customers.