Internet web content and WiFi filtering for hotels can help businesses in the hospitality industry create a more pleasant environment for guests. It does this by preventing guests from being exposed to inappropriate online material in public areas, and protecting their devices against web-borne threats.
For businesses themselves, Internet web content and WiFi filtering for hotels also has its advantages. Web site filtering for hotels enhances the business´s online security profile, can be used to increase workplace productivity, and identify guests´ online activities for future marketing campaigns.
Creating a Better Environment with Web Site Filtering for Hotels
One of the benefits of web site filtering for hotels is that it prevents guests from accessing online material that may offend other hotel guests if they were exposed to it in public areas such as lobbies and restaurants. This includes pornography, images of child abuse, and religious or racial hate speech.
Web site filtering for hotels can also prevent illegal activity from taking place on hotel WiFi networks. Such activities include gambling on illegal websites or illegal file sharing on P2P websites – activities that could result in legal action being taken against a hotel for facilitating copyright infringement.
Web Content Filtering for Hotels can Mitigate Online Security Threats
The majority of websites – even supposedly secure websites – have vulnerabilities that could be exploited by a hacker. Web content filtering for hotels can mitigate online security threats by blocking access to websites known to harbor malware. The option to block access to certain file types can also prevent malware being downloaded onto guests´ devices.
The mitigation of online security threats not only benefits hotel guests. It can prevent the hotel´s own network from being infected, and the devices used by employees and customers using the hotel´s bar or restaurant. Importantly for security and privacy purposes, web content filtering for hotels with malicious URL detection also reduces the possibility that the business becomes the victim of a phishing attack.
How Internet Filtering for Hotels Prevents Productivity Loss
Internet filtering for hotels can be configure by individual user, user-groups, or universally. This feature enables businesses to set different filtering parameters for guests and employees – or, in larger hotels, different filtering parameters for employees engaged in sales and marketing who may need access to social media sites, and for employees engaged in general duties.
This level of control means that certain employees, or groups of employees, will not be able to access social media sites, email accounts and other productivity-sapping online activities during working hours. Time-based filtering controls allow the restrictions to be relaxed at certain times of the day – for example during lunch breaks or at the end of a shift.
WiFi Filtering for Hotels and Bandwidth Control
Most establishments providing a WiFi service for guests have a limit on how much bandwidth they can provide. Bandwidth can easily be used up by guests viewing live streaming sites or video sites such as YouTube or NetFlix. With the WiFi service drained of bandwidth, other guests are unable to access the Internet, read emails or connect to their friends on social media sites.
To ensure that every guest has the Internet available to them, WiFi filtering for hotels allows bandwidth limits to be set per device. Similar to the controls used to prevent productivity loss, these controls can be time-based, so that more bandwidth is available per device during the evening when other guests may not be too concerned about checking their emails or connecting via social media.
How Web Site Filtering for Hotels Provides Marketing Benefits
Web site filtering for hotels is managed via a browser-based portal. The portal allows system administrators to create and refine the filter´s parameters from any Internet-connected device – onsite or off-site. The portal also produces reports on online activity – predominantly so that system administrators can identify attempts to visit websites contrary to acceptable use policies, and implement measures to enhance cybersecurity defenses.
These reports can also be used to reveal guests´ browsing preferences. No private information is disclosed in these reports – typically the websites the guests visited, how often they visited, and how long they remained on the site. This information can be used to tailor targeted marketing campaigns towards specific individual guests, or guests as a group with similar interests.
WiFi Filtering for Hotels from TitanHQ
TitanHQ offers businesses in the hospitality industry a wireless web filtering solution for hotels of all sizes and for chains of hotels – WebTitan Cloud for WiFi. WebTitan Cloud for WiFi has been designed with ease-of-use as its core concept, with robust features included to provide maximum protection against online security threats.
As a cloud-based web filtering solution, WebTitan for Cloud has no upfront hardware costs or complicated software to install. Businesses simply redirect their DNS setting to our server and start WiFi filtering for hotels straightaway. To recap on some of the features of our web filtering solution, WebTitan Cloud for WiFi allows you to:
- Filter the Internet across multiple WiFi hotspots
- Manage access points through a single web-based administration panel
- Block online material that may be considered offensive by hotel guests.
- Filter by website, website category, keyword term, or keyword score
- Prevent access to known malware-infested websites and malicious downloads.
- Apply different filtering parameters for guests and employees.
- Take control over online activities conducted on your WiFi network.
- Inspect encrypted websites with SSL certificates
- Ensure all guests have full-speed access to the Internet at all times.
- Review guest browsing activity to create targeted marketing campaigns.
- Integrate the solution into existing billing, auto provisioning and monitoring system through a suite of APIs
- Schedule and run reports on demand with real time-views of Internet activity and extensive drill down reporting.
Hotel WiFi Filtering Solutions for MSPs
If you provide a managed service to the hospitality industry, you may be interested to know that both WebTitan Cloud and WebTitan Cloud for WiFi are both multi-tenanted hotel WiFi filtering solutions that are easy to implement and can either be managed by the client or by yourself. With no hardware to purchase, no software to install, and the management of the solution conducted from any Internet-connected device, our Hotel WiFi filtering solutions for MSPs are ideal add-on or stand-alone products to add to your portfolio of services.
WebTitan Cloud and WebTitan Cloud for WiFi are both available in white label formats for MSPs and resellers to add their own branding, and have a variety of hosting options - in our infrastructure, in your infrastructure, or in a private cloud for the client hosted by AWS. Contact us for more information and a free demonstration of our hotel WiFi filtering solutions for MSPs.
Try Internet Web Content and WiFi Filtering for Hotels for Free
If you have a business in the hospitality industry, and would like to witness the benefits of Internet web content and WiFi filtering for hotels in your own environment, we invite to take advantage of a free trial of WebTitan Cloud for WiFi. Our trial consists of fourteen days use of our service, with no set up costs, no contracts to sign and no credit cards required.
If, at the end of your trial period, you would like to continue using WebTitan Cloud for WiFi to create a better environment for your guests, mitigate online security threats and prevent productivity loss, we can offer a choice of flexible and competitive pricing bands. There is no limit of how many users can connect to WebTitan Cloud for WiFi, so even if you are a large hotel chain with thousands of gusts and employees, contact us today for more information about how you can try Internet web content and WiFi filtering for hotels for free.