Email archiving for MSPs is an often-overlooked service that can add value and improve profits. Email archiving is easy to implement and manage, has a high margin, generates regular additional income, and is an easy sell to clients.

In this post we explore the benefits for clients and MSPs and explain why email archiving for MSPs and their clients is a win-win.

Benefits of Email Archiving for SMBs

Email archiving is now important for organizations of all sizes, from SMBs to the largest enterprises. Huge volumes of emails are sent and received on a daily basis and copies of those emails need to be stored, saved, and often retrieved.  Storage of emails in mailboxes poses problems. The storage space required for emails and attachments can be considerable, which means hardware must be purchased and maintained. In terms of security, storing large volumes of emails in mailboxes is never a good idea.

Storing emails in backups is an option, although it is far from ideal.  Space is still required and recovering emails when they are needed is a major headache as backup files are not indexed and searching for messages can be extremely time consuming.

An email archive on the other hand is indexed and searchable and emails can be quickly and easily retrieved on demand. If there is a legal dispute or when an organization needs to demonstrate compliance – with GDPR or HIPAA for example – businesses need to be able to recover emails quickly and easily. An email archive also provides a clear chain of custody, which is also required for compliance with many regulations.

Cloud-based archives offer secure storage for emails with no restrictions on storage space. Cloud storage is highly scalable and emails can be easily retrieved from any location.

In short, email archiving can improve efficiency, enhance security, lower costs, and is an invaluable compliance tool.

Benefits of Email Archiving for MSPs

Given the benefits of email archiving it should be an easy sell for MSPs, either as Office 365 archiving-as-a-service as an add-on or incorporated into existing email packages to offer greater value and make your packages stand out from those of your competitors.

As an add-on service, Office 365 archiving-as-a-service will generate regular income for very little effort and will improve the meagre returns from simply offering Office 365 to your clients. As part of a package it can help you to attract more business.

ArcTitan –Email Archiving for MSPs Made Simple

TitanHQ is a leading provider of cloud-based security solutions for MSPs. All TitanHQ products – SpamTitan, WebTitan and ArcTitan SaaS email archiving – have been developed from the group up to specifically meet the needs of MSPs.

ArcTitan has been developed to be easy to implement and manage and it seamlessly integrates into MSPs service stacks, allowing them to provide greater value to clients and make email services much more lucrative offering. On that front, TitanHQ is able to offer generous margins on ArcTitan for MSPs.

ArcTitan Benefits for MSPs

  • Easy to implement
  • No hardware required
  • No software downloads necessary
  • Highly scalable email archiving
  • Secure, cloud-based storage with an easy to use centralized management system
  • Improves profitability of Office 365
  • Easy for MSPs to set up
  • Easy for clients to use
  • Great margins for MSPs
  • Supplied with a full suite of APIs for easy integration
  • Usage-based pricing and monthly billing
  • Multiple hosting options: TitanHQ Cloud, dedicated private cloud, or host the solution in your own data center
  • Fully rebrandable – ArcTitan can be supplied in white-label form ready for your own branding
  • World class customer service and support

If you have yet to start offering email archiving to your clients or if you are unhappy with your current provider, contact the TitanHQ MSP team today for full ArcTitan product information, details of pricing, and further information on our MSP Alliance program.