WebTitan Cloud – Game Changing Web Security Service for MSPs

May 6, 2016 | Cybersecurity Advice, Cybersecurity News, Internet Security News, Network Security, Web Filtering

Finding a web security service for MSPs can be a time consuming process. There are a number of solutions that allow MSPs to keep their clients protected from malware and reduce the risk from internal and external threats, yet many are far from ideal for use by MSPs.

The ideal web security service for MSPs must have a relatively low cost of ownership. Clients may be more than willing to implement a web security service to deal with the growing range of web-borne threats, but the cost of implementation is a key factor.

Many solutions offer all the necessary benefits for the client, but are not practical for use by MSPs. The time taken to install web security solutions and to configure them for each client can reduce profitability. The best web security service for MSPs need to be easy to install and maintain, and have a low management overhead.

Low cost solutions that are quick to install and easy to maintain allow MSPs to easily incorporate into existing packages to create a more comprehensive Internet security service. This can increase the value provided to clients, boost client revenue, and help MSPs to win more business and differentiate their company in the marketplace.

The ideal web security service for MSPs is available as a white label. This allows the service to be easily incorporated into existing packages. White labeling allows MSPS to strengthen their own brand image rather than promoting someone else’s.

Many providers of a web security service for MSPs fall down on customer support. If any issues are experienced, it is essential that an MSP can provide rapid solutions. Industry-leading technical support is essential.

WebTitan Cloud – A Web Security Service for MSPs That Ticks All the Right Boxes

WebTitan Cloud is an enterprise-class web filtering solution for MSPs that can be used to enforce clients’ acceptable use policies and control the content that can be accessed via their wired and wireless networks.

Our DNS-based web filtering solution allows organizations to prevent phishing, stop malware downloads, protect against ransomware and botnet infections, and block spyware and adware. Controls prevent the bypassing of the content filter by blocking anonymizer services. Encrypted web traffic is also inspected.

Implementation could not be any easier. There is no need for any hardware purchases or software downloads. All that is required is a change to the DNS to point to our servers and the Internet can be filtered in under 2 minutes.

Configuring each client to incorporate their AUPs is also a quick and easy process requiring no technical expertise. Highly granular controls ensure AUPs can be quickly and easily applied. There is no need to use on premise support teams. Everything can be monitored via the control panel from any Internet browser. There is no hardware or software to maintain and no patches to apply, reducing management overhead considerably. Cloud keys can be supplied to allow guests to bypass organization-wide content control settings, with time-limits applied to prevent abuse.

Reporting is effortless. A full suite of pre-defined reports can be generated automatically and scheduled for each client to allow Internet access to be carefully monitored.

We also offer fully white-labeled solutions for MSPs allowing logos, branding, and corporate color schemes to be easily incorporated. We are also more than happy to allow WebTitan Cloud to be hosted within an MSPs infrastructure.

What Your Customers Get

• Ransomware, malware, and phishing protection. Protection from malware, ransomware and the web-based component of phishing attacks. More than 60,000 malware iterations are blocked every day.
• A quick and easy to use DNS filter to manage and control web usage – Block malicious sites and control the web content employees and guest users can access.
• Easy to implement; Easy to use. Customer accounts are up and running within 20 minutes
• Improve network performance: A no latency DNS filtering solution that can be used to reduce bandwidth waste and abuse.
• Highly granular content filtering with flexible user policies
• Support for dynamic IP’s
• Works with any device
• Full reporting suite. WebTitan contains a comprehensive reporting suite providing automated graphical reports and extensive reports on demand.
• Fully automated updating – Does not add to your patching burden and requires minimal management while ensuring maximum security.
• Whitelists and blacklists Global whitelists and blacklists and custom categories can be configured to allow/block by full website address or by IP address

Benefits for MSPs

• Save on customer support time, hours and cost – No more costly ransomware call outs.
• Easy to deploy, manage and sell our awarded-winning cloud based web filtering solution
• Simple Integration into your existing service stack through API’s and RMM integrations
• Competitive pricing with a core focus on the SMB market.
• Generous margins and monthly billing
• White labelling – WebTitan can be fully rebranded with your logos and color scheme with us working seamlessly in the background.
• Set & forget. WebTitan requires minimal IT service intervention
• Short sales cycle – only a 14 day free trial required to test
• World class support – The best customer service in the industry with scalable pre-sales and technical support and sales & technical training
• Multi-tenant dashboard – MSP-client hierarchy enables you to keep clients separated and choose whether to manage client settings in bulk or on an individual basis

To find out more about why WebTitan Cloud is a game changing web security service for MSPs contact our sales team today!

MSP Testimonials

“WebTitan is an outstanding tool for most reliable content filtering. The monitoring feature of this specific product is quite unique that totally monitors all the process of online working and also secures all the data. Additionally, its set-up is superb easy and it can be done in just few minutes that save my time and energy as well.” Kristie H. Account Manager

“WebTitan is fairly easy to setup. It is available as a cloud based solution or on prem. You can get as simple or as complicated with your filtering as you like, it will handle most situations with ease. It has provided us with a stable web filtering platform that has worked well for us for many years. ” Derek A. Network Manager

“WebTitan is outstanding software that helps me a lot in minimizing viruses. The thing I like most about WebTitan is that it is extremely easy to use and configure. I like its clear interface. It lets us block malicious content and spam easily. It is no doubt an amazing product helping us a lot in kicking out harmful bad stuff.” Randy Q. Software Engineer

“By reducing malware-related security incidents, you’re reducing your number one uncontrollable expense: the people on your IT operations team, like your help desk techs.” MSP, Washington, US 

 “Web filtering is one of the, if not the greatest bang for your buck services. It’s built in anti malware has protected our clients, saving us thousands of hours of repair time I am absolutely certain.” MSP, New York, US

“a key part of our security stack as we’ve scaled to over 6,000 managed endpoints, while decreasing virus and malware related tickets by 70%.” MSP, Boston, US

 “It has paid for itself many times over by reducing malware calls.” MSP, Toronto, Canada

Angler Exploit Kit Strikes Again: News Websites Used to Infect Visitors With Malware

May 5, 2016 | Cybersecurity Advice, Cybersecurity News, Internet Security News, Network Security, Web Filtering

Over the past two weeks there have been three worrying instances of the Angler exploit kit being used to infect website visitors with malware and ransomware. Cybercriminals are increasingly using exploit kits to deliver their malicious payloads and all organizations need to be aware of the risk.

Why AUPs May Not Be Sufficient to Keep Networks Secure

Many companies advise employees of the types of websites that can be accessed via work networks and which are forbidden. Typically, employees are banned from visiting pornographic websites, using the Internet for the sharing of copyright-protected material, installing shareware or other unauthorized software, and using unauthorized web applications and gaming sites.

Employees are provided with a document which they are required to read and sign. They are informed of the actions that will be taken for breaching the rules: verbal and written warnings for example, and in some cases, instant dismissal. These AUPs are usually effective and employees do heed the warnings if they value their jobs.

If an employee breaches the AUPs and accesses pornography for instance, action can be taken against that individual. It is probable that no harm will have been caused and the matter can be dealt with by HR.

However, if an employee breaches AUPs and visits a website that has been compromised with malware or installs shareware that includes malicious files, taking action against the employee will not undo the damage caused.

To better protect networks, AUPs should be enforced with a software solution. By implementing a web filtering solution, HR departments can ensure that inappropriate website content is not accessed, while IT departments can be prevented from having to deal with malware infections.

Even if AUPs are followed to the letter, malware may still be downloaded onto the network. The risk has recently been highlighted by two security incidents discovered in the past two weeks.

Legitimate Websites Compromised with Angler Exploit Kit

Last week, news emerged that a toy manufacturer’s website had been compromised and was being used to infect visitors with malware. The website had been loaded with the Angler exploit kit and was being used to silently infect visitors’ devices with ransomware.

An exploit kit is a malicious toolkit used by hackers to probe for security vulnerabilities in website visitors’ browsers. A visitor to a website containing an exploit kit – BlackHole, Magnitude, Nuclear, Styx, or Angler for example – will have their browser checked for out of date plugins such as Adobe Reader, Silverlight, Flash, or Java. If the plugins are not up to date, security vulnerabilities can be exploited to download a payload of malware. These attacks are silent and the website visitor will be unaware that their machine has been compromised.

This week, two more websites were discovered to have been hijacked and were being used to direct visitors to the Angler exploit kit. These websites were much more likely to be visited by company employees. They were the sites of two CBS-affiliated TV stations: KMOV in St. Louis and WBTV in Charlotte, North Carolina.

These news websites would be unlikely to be banned in AUPs, and few organizations would see the risk of their employees visiting these websites.

News Websites Contained Malvertising Directing Users to the Angler Exploit Kit

While the toy manufacturer’s website was directly infecting web visitors, in the case of KMOV and WBTV the attackers were using a common technique called malvertising. The websites had not been loaded with the Angler exploit kit, instead the attacks were taking place via third party adverts that were being served on the sites.

The sites contain adblocks which were used to serve advertisements via the Taggify network – a legitimate advertising network. However, a rogue advertiser had got around the controls put in place by Taggify and malicious adverts were being served.

The attackers hosted the malicious ad components – images and JavaScript- on their own servers. The malicious adverts were then served on unsuspecting website visitors. However, the rogue advertiser was also serving legitimate ads and these were displayed to web crawlers and scanners to avoid detection. Other users were served an advert that redirected them to the Angler exploit kit. If those visitors had browsers with out of date plugins, they would be infected with whatever payload the attackers chose to deliver.

Reduce Risk of Attack with a Web Filtering Solution

These three recent cases are just the tip of the iceberg. Criminals are hijacking all manner of websites and using them to host exploit kits. Legitimate websites serving third party adverts are also being targeted with malvertising.

Enforcing AUPs with a web filtering solution can help to prevent end users from visiting websites that have been compromised with malware. A web filter – such as WebTitan – can also be used to block third party advertisements from being displayed.

Unfortunately for enterprises, it is not possible to install patches as soon as they are released. Many patches require reboots, and that is not practical. The number of patches being released to plug security holes is considerable, and it takes time to patch all devices that connect to a network. Good patch management policies can reduce the likelihood of a successful attack, but they cannot prevent all attacks from taking place. If a web filtering solution is used that can block malvertising and websites known to contain malware, end users and networks will be better protected.