Web Filtering

Web filtering is an ideal solution to prevent Internet users from visiting unsafe website that potentially harbor viruses and malware. A web filter works by comparing a request to visit a website against a list of predetermined parameters. If the request fails to pass the criteria defined by the parameters, the request is denied.

This process prevents Internet users from accessing websites they have been invited to visit in a phishing email or when clicking on an advertising link. Web filtering can also be configured to prevent cyberslacking, to block certain types of files from being downloaded or bandwidth-hogging web applications from being used.

To find out more about how your organization can strengthen its online defenses, enhance productivity and limit bandwidth loss, speak with one of our team today about web filtering.

WebTitan OTG (on-the-go) for Chromebooks Now Available with WebTitan Cloud Update

TitanHQ has announced a new version of WebTitan Cloud has been released that brings new features and improved security.

The release of WebTitan Cloud version 4.16 has allowed TitanHQ to introduce a new web filtering solution for the education sector – WebTitan OTG (on-the-go) for Chromebooks.

The use of Chromebooks has been steadily increasing, especially in the education sector where they are a cost-effective option for schools to allow students to access the Internet. Internet access is important in education, but it is vital that students can access the Internet safely and securely. Controls need to be implemented to prevent students from accessing age-inappropriate content such as pornography, devices need to be protected from malware and ransomware, and phishing and other malicious websites should be blocked.

WebTitan OTG for Chromebooks allows IT professionals in the education sector to easily implement web filtering controls for individuals, user groups, or globally to ensure compliance with federal and state laws, including the Children’s Internet Protection Act (CIPA) and protect their students and their devices from threats.

WebTitan OTG for Chromebooks, like other WebTitan products, is a DNS-based web filter that applies filtering controls at the DNS lookup stage of web requests. That means there is no latency – Internet speed is unaffected. Since WebTitan is entirely cloud-based, there is no need for any additional hardware and the solution requires no proxies or VPNs.

Set up is easy and user and device level web filtering for Chromebooks can be set up in just a few minutes. The solution provides protection for students regardless of where the Internet is accessed – students will have access to a clean, safe, filtered Internet in the classroom and at home, and it is also easy to lockdown Chromebooks to prevent any bypassing of filtering controls. Administrators also have full visibility into Internet access, including locations, web pages visited, and attempts made to visit prohibited content.

Using WebTitan OTG for Chromebooks provides an effective way to apply filtering policies to your Chromebooks from the cloud.

Support Added for in Azure Active Directory

WebTitan Cloud version 4.16 includes DNS Proxy 2.06, which supports filtering of users in Azure Active Directory, as well as on-premise AD and directory integration for Active Directory, with further directory services due to be added to meet customers’ need.

Current WebTitan customers will be automatically updated to the latest version of WebTitan Cloud and will have instant access to the new features and the latest fixes will be applied automatically.

“This new release comes after an expansive first quarter. The launch of WebTitan Cloud 4.16 brings phenomenal new security features to our customers,” Said TitanHQ CEO, Ronan Kavanagh. “After experiencing significant growth in 2020, TitanHQ expects these product enhancements and new features to make 2021 another record-breaking year.”

Worrying Number of Employees Using Work Devices for Non-Work Purposes

The pandemic forced many businesses to accelerate their digital transformation strategies to support an at home workforce and survive the pandemic; however, this new approach to working was not without risk.

Cybercriminals took advantage of companies that failed to address vulnerabilities, with some of the most widely exploited vulnerabilities in 2020 in remote access solutions such as the Pulse Secure VPN. Brute force attacks against Remote Desktop Protocol skyrocketed as more businesses switched to remote working, and while many businesses have opened their offices once again, the brute force attacks are still occurring at levels far above those before the pandemic.

Threat actors also stepped up their attacks on remote workers early on in the pandemic and attacks are continuing as lockdowns persist and employees continue to work from home. Many businesses address these risks through security awareness training and teach employees cybersecurity best practices and how to identify threats such as phishing. A little security awareness can go a long way and can be the difference between a threat being recognized and avoided or a link in a phishing email being clicked without thinking by an employee.

There are many threats that businesses may not be aware of, one of which was highlighted by a recent YouGov survey. Throughout a large part of the pandemic, schools have been closed and children have been home schooled. The survey revealed a quarter of UK workers have allowed their children to use their corporate device as part of home schooling and for other purposes such as socializing and gaming.

An employee may be aware not to engage in risky online activities, but children using work devices for Internet access leaves businesses vulnerable to cyberattacks. The survey, conducted on 2,000 UK employees, also revealed 70% of employees could access social media websites on their corporate devices and despite being one of the most fundamental aspects of security, 74% of employees said they did not use a unique password for all accounts.

During the pandemic when employees are isolated and may ben struggling with home schooling as well as working, it is understandable for employers to take a more relaxed view on the use of work computers for non-work purposes, but risks do need to be managed. Having no visibility into Internet access and failing to implement any controls over the content that can be accessed by remote workers and other household members on work laptops is a serious risk, and one that could easily lead to a malware or ransomware attack.

One of the ways that security can be improved for remote workers is to place certain restrictions on uses of corporate laptops with a web filter. A web filter such as WebTitan gives IT teams visibility into the sites that their employees are accessing, which allows them to identify potential risks and apply controls to reduce those risks to an acceptable level.

WebTitan can be used to prevent downloads of certain file types to reduce the risk of a malware infection and to block access to high-risk websites, such non-sanctioned file sharing services. Categories of website can be blocked at the click of a mouse, such as social media websites, and it is straightforward to block messenger services.

WebTitan is a powerful, yet easy to use security solution that is easy to apply to protect devices issued to employees no matter where they work and can greatly improve security with a remote workforce as well as when employees return to the office.

For further information on improving security for remote workers, including web filtering and email security, give the TitanHQ team a call. You can also sign up for a free trial of WebTitan here and immediately reduce risk.

Network Segmentation Best Practices to Improve Security

What is Network Segmentation?

Network segmentation is the act of dividing a computer network into smaller physical or logical components. Two devices on the same network segment can then talk directly to each other. For communication to happen between segments, the traffic must flow through a router or firewall. This passage allows for traffic to be inspected and security policies to be applied.

Network segmentation is one of the mitigation strategies in terms of protecting against  data breaches and multiple types of cyber security threats. In a  segmented network, device groups have the connectivity required for legitimate business use only. The ability of ransomware to spread is greatly restricted. However all too often organizations operate an unsegmented  network.

Network segmentation can also help to boost performance. With fewer hosts on each subnet, local traffic is minimized. It can also improve monitoring capabilities and helps IT teams identify suspicious behavior.

If you follow network segmentation best practices and set up firewall security zones you can improve security and keep your internal network isolated and protected from web-based attacks.

Network Segmentation Security Benefits

There are many benefits to be gained from network segmentation, of which security is one of the most important. Having a totally flat and open network is a major risk. Network segmentation improves security by limiting access to resources to specific groups of individuals within the organization and makes unauthorized access more difficult. In the event of a system compromise, an attacker or unauthorized individual would only have access to resources on the same subnet. If access to certain databases in the data center must be given to a third party, by segmenting the network you can easily limit the resources that can be accessed, it also provides greater security against internal threats.

Best Practices for Network Segmentation

Most businesses have a well-defined network structure that includes a secure internal network zone and an external untrusted network zone, often with intermediate security zones. Security zones are groups of servers and systems that have similar security requirements and consists of a Layer3 network subnet to which several hosts connect.

The firewall offers protection by controlling traffic to and from those hosts and security zones, whether at the IP, port, or application level. There are many network segmentation examples, but there is no single configuration that will be suitable for all businesses and all networks, since each business will have its own requirements and functionalities. However, there are network segmentation best practices that should be followed. We have outlined these and firewall DMZ best practices below.

Suggested Firewall Security Zone Segmentation

Network Segmentation Best Practices

Suggested Firewall Security Zone Segmentation

In the above illustration we have used firewall security zone segmentation to keep servers separated. In our example we have used a single firewall and two DMZ (demilitarized) zones and an internal zone. A DMZ zone is an isolated Layer3 subnet.

The servers in these DMZ zones may need to be Internet facing in order to function. For example, web servers and email servers need to be Internet facing. Because they face the internet, these servers are the most vulnerable to attack so should be separated from servers that do not need direct Internet access. By keeping these servers in separate zones, you can minimize the damage if one of your Internet facing servers is compromised.

In the diagram above, the allowed direction of traffic is indicated with the red arrows. As you can see, bidirectional traffic is permitted between the internal zone and DMZ2 which includes the application/database servers, but only one-way traffic is permitted between the internal zone and DMZ1, which is used for the proxy, email, and web servers. The proxy, email, and web servers have been placed in a separate DMZ to the application and database servers for maximum protection.

Traffic from the Internet is allowed by the firewall to DMZ1. The firewall should only permit traffic via certain ports (80,443, 25 etc.). All other TCP/UDP ports should be closed. Traffic from the Internet to the servers in DMZ2 is not permitted, at least not directly.

A web server may need to access a database server, and while it may seem a good idea to have both of these virtual servers running on the same machine, from a security perspective this should be avoided. Ideally, both should be separated and placed in different DMZs. The same applies to front end web servers and web application servers which should similarly be placed in different DMZs. Traffic between DMZ1 and DMZ2 will no doubt be necessary, but it should only be permitted on certain ports. DMZ2 can connect to the internal zone for certain special cases such as backups or authentication via active directory.

The internal zone consists of workstations and internal servers, internal databases that do not need to be web facing, active directory servers, and internal applications. We suggest Internet access for users on the internal network to be directed through an HTTP proxy server located in DMZ 1.

Note that the internal zone is isolated from the Internet. Direct traffic from the internet to the internal zone should not be permitted.

The above configuration provides important protection to your internal networks. In the event that a server in DMZ1 is compromised, your internal network will remain protected since traffic between the internal zone and DMZ1 is only permitted in one direction.

Risks of an Unsegmented Network

A real world example of an unsegmented network and resulting attack is the massive Target data breach of 2013.  Reportedly, the Target breach had its origin in a phishing email opened by an employee at a small HVAC company that did business with Target. The malware lurked in the HVAC network for two months before moving on to attack the Target network.

Once inside they were able to move laterally through Target’s internal network, eventually installing malware on point-of-sale (POS) terminals throughout the stores. In the wake of the attack, Target implemented network segmentation to prevent the lateral movement that allows the attackers move with the system in this breach.

It’s no surprise a breach this huge is massively expensive and the cleanup represents an almost overwhelming challenge. Bloomberg BusinessWeek reported that Target spent $61 million through Feb. 1 on the breach.

The damage?

  • The data of 110 million customers was compromised.
  • Over 100 lawsuits have been filed.
  • Banks have already spent $200 million related to the Target breach, and it’s unclear if there’s an even bigger payout on the horizon.

Effective network segmentation also makes it easier to detect signs of an attack. It’s not uncommon for a company’s Intrusion Detection System to generate such a large number of alerts that many go uninvestigated.

By concentrating on alerts related to  sensitive parts of the network, security teams can prioritize incidents likely to be the most dangerous. Network segment traffic can also be monitored for unusual patterns or activity potentially indicating an attack.

Effective Network Segmentation is not enough

 

Many sectors including manufacturing, retail and industrial are prime target for cyberattacks. Often organizations in these sectors are not up to date in terms of implementing key cybersecurity controls in order to be prepared for advanced and evolving attack methods.

By adhering to network segmentation best practices, you can optimize network security. There’s no silver bullet to take down every attacker, but it’s possible to implement several layers of security that work together as a whole to defend against a myriad of attacks.

 

Layered Security to Prevent Data Breaches

 

Layered security allows for each security layer to compound with the others to form a fully functioning, complete sphere of security. The internal network (ideally segmented) and its data are surrounded by powerful, interwoven layers that an attacker must defeat. These layers make security much more complex for a successful breach.

Cybercriminals are already exploiting the lack of security at the DNS layer to conduct phishing attacks and gain access to proprietary enterprise data. Not securing the DNS layer is making it far too easy for hackers to take advantage.  Securing the DNS layer is a straightforward process that requires no additional computer hardware or even any software installations. Many vendors now offer cloud based DNS filtering solutions that can be set up in minutes.

Isn’t it about time you started securing the DNS layer and making it much harder for cybercriminals to compromise your network? If you’re looking to get enterprise-grade protection from malware and phishing, check out WebTitan Cloud DNS filtering today.

 

FAQs

What does network segmentation mean?

Network segmentation is concerned with dividing a network up into smaller segments called subnets. This can improve network performance and is important for security. By using firewalls between each segment, you can carefully control access to applications, devices, and databases and can block lateral movement in the event of a successful cyberattack.

What is logical network segmentation?

Logical network segmentation is a popular way of segmenting a network. Instead of segmenting physical parts of the network such as routers and access points, logical segmentation uses concepts built into network infrastructure for segmentation, such as creating virtual local area networks (VLANS) that may share physical hardware.

Is network segmentation necessary for PCI compliance?

Organizations that store, process, and/or transmit cardholder data must comply with PCI DSS. One of the requirements is to use network segmentation to keep the cardholder data environment (CDE) separate from other parts of the network. Through network segmentation, organizations can isolate credit card data from all other computing processes.

Can network segmentation protect against ransomware attacks?

Network segmentation is a best practice that can help to reduce the damage caused by a malware or ransomware attack. If a computer is compromised, attackers will attempt to more laterally and access other devices and parts of the network. With network segmentation, lateral movement is much harder, so it is easy to contain malware and limit file encryption by ransomware.

What are the main benefits of network segmentation?

There are three main benefits of network segmentation. First is security. It reduces your attack surface and limits lateral movement in the event of a breach. Second, you can improve network performance, as traffic will be confined to the part of the network where it is required. Thirdly, it makes compliance easier by allowing you to separate regulated data from other computer systems.

TitanHQ Wins 3 Expert Insights’ 2021 Best-Of Awards for SpamTitan, WebTitan, and ArcTitan

TitanHQ has announced that three of its cybersecurity solutions have been named winners at the 2021 Expert Insights’ Best-Of” Awards, beating some of the best-known email security, web security, and email archiving products on the market.

For more than 25 years, TitanHQ has been developing innovative cybersecurity solutions to protect businesses from email and web-based threats to their networks and data. TitanHQ’s multi-award-winning products are used by more than 8,500 businesses in over 150 countries, and 2,500 Managed Service Providers (MSPs) offer TitanHQ solutions to their customers to protect them from phishing, malware, ransomware, botnets, viruses, and other cyber threats.

Expert Insights is a respected website that was created in 2018 to help businesses research and select the best cybersecurity solutions to protect their networks and data from cyber threats. Through impartial product reviews, advice from cybersecurity experts, and industry analysis, IT leaders can discover the best cybersecurity solutions to meet their unique needs. The website helps more than 40,000 businesses a month with their research into cybersecurity products and services.

Each year, Expert Insights recognizes the leading cybersecurity service and solution providers and their products at the Expert Insights’ Best-Of” Awards. Technical experts with decades of experience in the cybersecurity industry assess products based on several factors, including ease of use, range of features, the protection provided, and market position, as well as how each product is rated by verified business users. The top products then receive an Expert Insights’ Best-Of” Award.

This year, TitanHQ was recognized by Expert Insights for the powerful threat protection provided by its products, the ease-of-use of the solutions, and their cost-effectiveness, which is why the solutions have proven to be so popular with enterprises, SMBs and MSPs looking for comprehensive protection against email and web-based threats.

“2020 was an unprecedented year of cybersecurity challenges, with a rapid rise in remote working causing a massive acceleration in cybercrime,” said Expert Insights CEO and Founder Craig MacAlpine. “Expert Insights’ Best-Of awards are designed to recognize innovative cybersecurity providers like TitanHQ that have developed powerful solutions to keep businesses safe against increasingly sophisticated cybercrime.”

WebTitan, TitanHQ’s powerful DNS-filtering solution was named a winner in the Web Security category, the SpamTitan anti-phishing and anti-spam solution was named a winner in the Email Security Gateway category, and ArcTitan was named a winner in the Email Archiving category.

“The recent pandemic and the growth of remote working initiatives have further highlighted the need for multiple layers of cybersecurity and our award-winning solutions form key pillars in this security strategy,” said Ronan Kavanagh, CEO, TitanHQ. “We will continue to innovate and provide solutions that MSPs can use to deliver a consistent, secure and reliable experience to their customers.” 

 

How Does DNS Filtering Work?

DNS filtering – or Domain Name System filtering to give it its full title – is a technique of blocking access to certain websites, webpages, and IP addresses. The DNS is what allows easy to remember domain names to be used – such as Wikipedia.com – rather than typing in very difficult to remember IP addresses – such as 198.35.26.96. The DNS maps IP addresses to domain names to allow computers to find web resources.

How DNS Filtering WorksWhen a domain is purchased from a domain register and that domain is hosted, it is assigned a unique IP address that allows the site to be located. When you attempt to access a website, a DNS query will be performed. Your DNS server will look up the IP address of the domain/webpage, which will allow your browser to make a connection to the web server where the website is hosted. The webpage will then be loaded. The actual process involves several different steps, but it is completed in a fraction of a second.

So how does DNS Web Filtering Work?

With DNS filtering in place, rather than the DNS server returning the IP address if the website exists, the request will be subjected to certain controls. DNS blocking occurs if a particular webpage or IP address is known to be malicious. The DNS filter will use blacklists of known malicious websites, previous crawls of new websites and web pages, or web content will be assessed in real time if the web page or website has not previously been crawled and categorized. If the website trying to be accessed is determined to be malicious or otherwise violates pre-defined policies, instead of the user being connected to the website, the browser will be directed to a local IP address that displays a block page explaining why the site cannot be accessed.

This control could be applied at the router level, via your ISP, or by a web filtering service provider. In the case of the latter, the user – a business for instance – would point their DNS to the service provider. That service provider maintains a blacklist of malicious webpages/IP addresses and access to those sites is prevented.

Since the service provider will also categorize webpages, the DNS filter can also be used to block access to certain categories of webpages – pornography, child pornography, file sharing websites, gambling, and gaming sites for instance. Provided a business creates an acceptable usage policy (AUP) and sets that policy up with the service provider, the AUP will be enforced. Since DNS filtering is low-latency, there will be next to no delay in accessing safe websites that do not breach an organization’s acceptable Internet usage policies.

Will a DNS Filter Block All Malicious Websites?

Unfortunately, no DNS filtering solution will block all malicious websites, as in order to do so, a webpage must first be determined to be malicious. If a cybercriminal sets up a brand-new phishing webpage, there will be a delay between the page being created and it being checked and added to a blacklist. However, a DNS web filter will block the majority of malicious websites.

The purpose of a web filter is to reduce risk, not eradicate it entirely. Since the vast majority of malicious web content will be blocked, risk can be significantly reduced and there will only be a low chance of a website being accessed that violates your policies.

Can a DNS Filtering Service be Bypassed?

The short answer is yes. Proxy servers and anonymizer sites could be used to mask traffic and bypass the DNS filter. Your DNS filtering service should allow you to easily block access to anonymizer websites and prevent the use of proxy servers and virtual private networks (VPNs). Configuring the DNS filtering service to block access to these services will prevent all but the most determined employees from bypassing the DNS filtering service.

The other key way of bypassing a DNS filtering service is to manually change the DNS settings locally, so it is important for these settings to be locked down. Determined individuals may be able to find a way to bypass DNS filtering, but for most end users, a DNS filter will block any attempt to access forbidden or harmful website content.

There may be a legitimate need to bypass a DNS filtering service. Some DNS content filtering solutions have a feature that allows administrators to temporarily remove content filtering controls. WebTitan Cloud uses cloud keys for this. The cloud key can be issued to a user to bypass content filtering settings for a set time period, such as if research needs to be conducted.

DNS Content Filtering for CIPA Compliance

Schools and libraries in the United States are required to comply with the Children’s Internet Protection Act (CIPA) in order to receive E-rate discounts and qualify for federal grants.  There are several requirements of CIPA, one of the most important being to block or filter Internet access to prevent access to images that are obscene, involve child pornography or child abuse, or could otherwise be harmful to minors.

DNS content filtering is the easiest and most cost-effective way of complying with this requirement of CIPA and applying content filtering controls for both wired and Wi-Fi networks. DNS content filtering solutions require no hardware purchases, no software needs to be installed, and they are easy to implement and maintain. DNS content filtering solutions have highly granular filtering controls and allow precision control over content, without overblocking.

DNS Web Filtering Software from TitanHQ

Now you have a better idea about how DNS filtering works, we will introduce you to WebTitan Cloud. WebTitan Cloud is a powerful, easy to implement DNS filtering solution that allows you to filter the internet and block access to malicious content and enforce your acceptable internet usage policies. Being DNS-based, there are no hardware requirements and no software downloads are required. To get started you simply point your DNS to WebTitan, set your filtering parameters through an easy to use web-based interface, and you will be filtering the internet in minutes.

WebTitan Cloud can be used to protect users on and off the network, so it is the perfect choice for protecting remote workers from online threats as well as office staff. The WebTitan  DNS web filtering solution – WebTitan Cloud – is a feature-rich, cloud-based solution with a low maintenance overhead and a three-tiered filtering mechanism for maximum granularity. Universally compatible and infinitely scalable, WebTitan Cloud has SSL inspection to provide the highest level of defense against online threats.

WebTitan Cloud can be integrated with multiple management applications (Active Directory, LDAP, etc.) for easier administration. WebTitan can also be  remotely configured and adjusted from any Internet-enabled device. An unlimited number of users can be filtering at any time.

Try DNS Filtering Software with SSL Inspection for Free

If you would like to evaluate the benefits of the WebTitan DNS filtering solution in your own environment, please get in touch. Our team of experienced security professionals will answer any questions you have about DNS Internet filtering  and guide you step by step through the process of registering for your free trial.

Once you are registered, we will walk you through the process of redirecting your DNS to receive our service. There are no credit cards required, no contracts to sign and no commitment from you to continue with our DNS filtering software once the trial period is over. Simply call us today, and you could be adding an extra level of security to your organization´s web browsing activity within minutes.

WebTitan incorporates an intelligent AI-based component that provides real-time classification of websites for precision control over the content that can be accessed. WebTitan Cloud provides real-time categorization of over 500 million websites, and 6 billion web pages in 200 languages, including coverage of Alexa 1 million most visited websites. Industry leading antivirus is also incorporated to identify and block malware and ransomware threats. A full suite of reports gives you full visibility into the online activities of your employees and any guest users of your network. The reports can be scheduled or run on demand.

These and more features will allow you to block web-based threats and carefully control online activities for only a few dollars per user per year.

Why WebTitan is a Vital DNS Web Security Layer for Your Business

  • DNS Security Layer – Filter URLs, detect malicious threats, create flexible policies, and more with an API driven DNS security filter
  • Full Path Detection – Provide analytical credibility to any activity marked as malicious with page and path-level reporting.
  • User Identification – Assign custom policies to a user or group of users with uniquely identifiable user names.
  • Scaleable Support – Handle any volume of usage with no latency and receive support from our top-class team.
  • Reporting – full suite of reports including behavior, trend and security reports.
  • API Driven – robust API set that allows our MSP customers to easily incorporate WebTitan DNS filtering directly into their existing cloud offering.
  • URL Filtering – block access to websites known to contain malware.
  • Remote & Roaming Users – allows off-network roaming by users while continuing to apply their policy.
  • Content Filtering – highly granular content controls with multiple integration options and comprehensive malware protection.
  • AI Threat Intelligence – real time AI driven DNS protection from malicious online threats such as viruses, malware, ransomware, phishing attacks and botnets.

What WebTitan Customers Have to Say

“WebTitan is an outstanding tool for most reliable content filtering. The monitoring feature of this specific product is quite unique that totally monitors all the process of online working and also secures all the data. Additionally, its set-up is superb easy and it can be done in just few minutes that save my time and energy as well.” Kristie H. Account Manager

“WebTitan is fairly easy to setup. It is available as a cloud based solution or on prem. You can get as simple or as complicated with your filtering as you like, it will handle most situations with ease. [It] has provided us with a stable web filtering platform that has worked well for us for many years. “Derek A. Network Manager

If you have yet to implement a web filtering solution, are unhappy with your current DNS filtering service, or you have questions about DNS content filtering, contact the TitanHQ team today and ask about WebTitan Cloud. We invite you to sign up for a free 14-day trial of the solution, including full support, to see for yourself the difference WebTitan DNS content filtering solution makes.

WebTitan provides a simple and easy DNS filtering solution to protect your company and employees.

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How Does DNS Filtering Work FAQ

What 3 things are most important about employee internet access?

Employees need internet access to complete their work duties, but it is essential to develop an acceptable Internet usage policy and get employees to sign it, that policy should be enforced using a web filtering solution, and you should have a sanctions policy for when employees violate the rules.

What is best, a web filtering appliance of cloud-based web filter?

Both options will provide clean, safe Internet access, but cloud-based web filtering does not require the purchase of a costly appliance, it is more flexible and scalable, and there is no patching burden. For SMBs and MSPs, cloud-based web filtering is the easiest and most cost-effective Internet filtering solution.

Does web filtering slow Internet speed?

Some web filtering solutions involve a degree of latency, but a DNS filtering solution will not slow internet speed as all filtering takes place at the DNS lookup stage of a web request before any content is downloaded. Filtering occurs in the same time as it takes to perform a standard DNS lookup so there is no latency.

How can I provide DNS filtering as a managed service as an MSP?

Adding the WebTitan DNS filtering service to your service stack couldn’t be easier. WebTitan is can be set up in minutes, APIs allow easy integration into your existing back office systems, you will be provided with a white label version ready to take your branding, and you can even host the solution in your own environment.

How much does DNS content filtering cost?

There is considerable variation in price between different web filtering solutions. The most expensive solution will not necessarily be the best option for your business. Price depends on contract term, the number of users, and add-ons. TitanHQ’s DNS content filtering solution, WebTitan, typically costs around $1 per user, per month.

What is Cloud Web Filtering Software?

Cloud web filtering software is now an important cybersecurity measure used by businesses of all sizes, but what exactly is it and why is it important? In this post we will explain exactly what cloud web filtering is, what it is used for, and why most businesses need to use it.

What is Cloud Web Filtering?

Cloud web filtering is a software-as-a-service (SaaS) solution that acts as a semi-permeable barrier between an individual and the Internet. For much of the time, users will not know this solution is in place, as there is no noticeable delay when browsing the Internet. Websites can be accessed as if the solution was not in place.

Cloud web filtering software is only noticed by a user when they attempt to visit a website that violates their organization’s acceptable internet use policy. When a request is made to access a website that falls into a category that an employer does not permit – pornography for example – rather than connect to the website, the user will be directed to a local block page and will discover that particular website cannot be accessed due to a content policy violation.

Cloud web filtering software acts as a form of internet content control which is used to reduce productivity losses due to personal Internet use, prevent HR issues, and reduce legal liability, but a cloud web filter it is not just used for restricting access to NSFW websites. It also has an important security function.

Why is Cloud Web Filtering Important?

The Internet can be a dangerous place. There are many threats lurking online that could compromise a business’s systems and lead to a costly data breach or catastrophic data loss. Malware and ransomware are often downloaded from websites, even from legitimate sites that hackers have been able to compromise. A visit to one of those malicious sites by an employee could easily result in a malware infection, and once installed on one device it could easily spread across the network.

Phishing is also a major risk for businesses. Phishing forms are loaded onto websites to harvest sensitive data such as login credentials to Office 365. Links to these sites are often sent to business email accounts.

A web filter acts as an additional layer of protection against these attacks, but in contrast to antivirus software that identifies malware that has been downloaded, cloud web filter software blocks the malware at source, preventing it from being downloaded in the first place. It also works in conjunction with anti-spam software to prevent visits to phishing websites when phishing emails sneak past the spam filter.

With cloud web filter software, all filtering takes place in the cloud (on the service provider’s server), which is important for a distributed workforce. Regardless of where an employee accesses the internet – office, home, airport, coffee shop – the cloud web filter will be active and providing protection.

How Much Does Cloud Web Filtering Software Cost?

Cloud web filtering software is a low-cost solution that can pay for itself by preventing costly malware infections and phishing attacks and stopping productivity losses by blocking access to certain types of web content.

The cost of a cloud web filter can vary considerably from provider to provider with the price starting at around $1 per user, per month.

WebTitan: Web Filtering for SMBs, ISPs, and MSPs

TitanHQ developed WebTitan Cloud web filtering software to help SMBs and MSPs serving the SMB market control what users can access online and to protect business networks from web-based cyberattacks. The solution is quick and easy to implement, as being cloud-based, there are no software downloads. Simply point your DNS to WebTitan Cloud and you can be filtering the Internet in minutes.

Administrators can use an easy-to-use interface to configure the solution, which can be accessed through any web browser. Log in, navigate to the content control section, and you can use the checkboxes to block access to any of 53 pre-defined categories of website (and create your own categories if you so wish).

Integration with LDAP and Active Directory makes it easy to set controls for individual users, user groups, departments, or different offices. You can set time-based controls to limit bandwidth usage or ease up on restrictions at certain times of the day. Cloud keys can be generated to bypass standard controls temporarily, should you ever need access to otherwise prohibited sites.

Whitelist and blacklists are supported, you can block downloads of certain file types, and access to websites known to be used for malicious purposes will be automatically blocked. A full suite of reports gives administrators full visibility into web access, including real-time views and automatic alerts.

AI-powered protection is provided against active and emerging Phishing URLs and zero-minute threats, allowing you to sanitize Internet access and provide your employees, customers, and guest users with clean, filtered internet access.

If you have yet to start using cloud web filtering software or you are unhappy with your current provider, give the TitanHQ team a call. You can also take advantage of a 30-day free trial to try out the solution for yourself before deciding on a purchase. Product demonstrations can also be arranged on request.

WastedLocker Ransomware Delivered Using Fake Software Updates

The notorious cybercriminal organization Evil Corp, which was responsible for the Dridex and Zeus banking Trojans and BitPaymer ransomware, have started using a brand new ransomware called Wastedlocker, so named due to the .wasted extension which is used on encrypted files.

Evil Corp has been relatively quiet in recent months following the indictment of two high-profile members of the group by the U.S. Department of Justice in December 2019 for their role in the creation and distribution of Dridex and Zeus. The group bounced back with relatively low-level campaigns in January, but there has been little activity since. It appears that the time has been spent developing WastedLocker ransomware, which appears to have been mostly written from scratch.

WastedLocker ransomware was first used in May 2020 and is believed to be a replacement for BitPaymer ransomware. In the short space of time that the new ransomware has been in use, attacks have been conducted on at least 31 organizations, according to data from Symantec. Most of the victims are located in the United States, eight of which are Fortune 500 companies and 11 are publicly listed. Attacks have been conducted on companies operating in a wide range of industry sectors, with the manufacturing, information technology, and media and telecommunications sectors experiencing the highest number of attacks.

Evil Corp appears to be targeting large organizations with deep enough pockets to pay the sizeable ransom demand, which has ranged from $500,000 to $10 million in some cases. In contrast to many other ransomware operators, Evil Corp does not steal data prior to file encryption, although that could well change in the future. The group certainly has the technical skill to adopt that tactic, but it appears that they have refrained from doing so to stay under the radar.

WastedLocker ransomware is downloaded using the JavaScript framework SocGholish under the guise of a browser update. Symantec has identified more than 150 websites that have been compromised that are being used as part of the campaign to deliver the ransomware payload. Once a network has been compromised, the attackers use living-off-the-land tactics to move laterally and gain access to as many endpoints as possible, including tools such as PsExec and PowerShell. The gang has been observed using the penetration testing tool Cobalt Strike to log keystrokes and obtain credentials and escalate privileges, before the WastedLocker ransomware is executed and files across the network are encrypted.

In addition to encrypting endpoints, the group is targeting database services, file servers, virtual machines and cloud environments to cause maximum disruption to maximize the probability of the ransom being paid. The group is careful and patient, often waiting several months before their ransomware encryption routine is triggered.

Evil Corp is one of many threat actors to have adopted ransomware, with attacks on businesses having increased over the past few months. Around 15 groups are now conducting manual ransomware attacks in which data is stolen prior to file encryption and threats are issued to publish or sell the stolen data if the ransom is not paid. This tactic has been effective, with around half of businesses paying the ransom.

The University of California San Francisco is one of the latest victims that has been forced to pay the ransom to recover data encrypted in the attack. That ransomware attack involved NetWalker ransomware, and data was stolen in that attack prior to encryption. Without access to essential research data, the university had little option other than paying the $1.14 million ransom.

Organizations are attacked in a variety of ways, often using brute force tactics on RDP or exploiting vulnerabilities in VPNs, but there has also been an increase in email-delivered ransomware and drive-by malware downloads, highlighting the need for advanced email and web security solutions, which is an area where TitanHQ can help.

Web Filtering Myths and the Truth About DNS Filtering

There are several common web filtering myths that have led businesses to believe that it is not worth their while implementing a web filtering solution. It is important to bust these myths as they are preventing businesses from adding an essential extra layer of security that can prevent downloads of malware, ransomware infections, and block phishing attacks. The failure to filter the internet is often a costly mistake.

Once upon a time, having a firewall, antivirus solution, and spam filter would ensure your business was well protected, but the sophisticated nature of today’s cyber threats and the massive increase in cyberattacks has meant that these solutions alone are no longer sufficient to block cyber threats and prevent data breaches. The key to blocking these threats is to implement layered defenses. If the outer layer fails to block a threat, other layers exist to provide protection. A web filter should be one of those layers.

Why Web Filtering is Now Essential

Finding vulnerabilities and exploiting them is a difficult and labor-intensive way of attacking a business. Attacks on employees are much easier and require far less skill. All that is needed is a carefully written email to direct an employee to a malicious website and credentials can be easily harvested and malware downloaded. You don’t need to be a skilled hacker to conduct a phishing attack or set up a website for distributing malware.

Email security solutions are great for blocking phishing attacks, but many malicious emails bypass email security defenses. Phishing emails usually have a web-based component and various tactics are used to hide malicious URLs in emails. A web filter provides protection against the web-based component of phishing attacks by providing time-of-click protection. When an attempt is made to visit a malicious website linked in an email, the web filter blocks that request. A web filter will also prevent users from visiting malicious website through web browsing and also block visits to malicious websites through malvertising redirects. Without a web filter in place, there is nothing to stop an employee from visiting a malicious website.

Pervasive Web Filtering Myths

There are some pervasive web filtering myths that need to be busted, the most common of which are detailed below.

Web Filtering is Expensive

OK, so we are not going to tell you that a web filter is a zero cost solution as you will need to pay for this extra level of protection, but the cost is actually low, no hardware needs to be purchased, and what you spend will pay for itself in terms of the data breaches you will prevent and the productivity gains that can be made. In terms of the real cost, less than $1 per user per month is all that needs to be spent to protect your users with WebTitan.

Web Filtering is Complicated

A DNS-based web filter is not complicated to set up, configure, or maintain. In fact, web filtering could not be any simpler. All you need to do is point your DNS to WebTitan. Even during the COVID-19 lockdown, making this change for all of your remote users is a simple process, and one that we can easily talk you through.

Once that small change has been made, here is what happens:

  • A user enters a web address into their browser and a DNS query is made to locate that web resource
  • A DNS lookup is performed through WebTitan to find the IP address associated with the domain
  • If the resource exists, WebTitan will provide the IP address to the browser. If the domain or web page is malicious or violates your organization’s policies, no IP address will be provided, a connection to the site will not be made, and the user will be presented with a local block page telling them why that resource cannot be accessed.

Your standard DNS request will go through all of those steps aside from applying filtering controls. All that changes with a web filter is filtering controls are applied.

Web Filters are Easy to Bypass

Once you set up your DNS to point to WebTitan, all internet traffic will be subject to filtering controls. For most businesses that will be sufficient, however, web filters can be bypassed by using an anonymizer/proxy website. Connect to the anonymizer site, and through that site any other website can be accessed, thus bypassing the filter. The solution? Click the checkbox in WebTitan to block access to anonymizer sites.

A web filter can be used to block the use of shadow IT by preventing downloads of unauthorized software, including unauthorized VPNs, to prevent this method of web filter bypass.

Maybe, one of your employees will try to change the DNS settings on their laptop to access the unfiltered internet. This is why you need to lockdown your laptops to make sure that is not possible. You should also block DNS requests to anything other than your approved DNS service. If you use an external DNS server, only allow port 53/UDP to access the IP addresses of your chosen DNS filtering service servers. If you host your DNS server internally, ensure that local computers query your local DNS server, and only your DNS server queries the web filtering DNS service on the Internet.

No web filter is infallible, but by taking these steps it will be much harder to bypass the filter and it will be beyond the ability of most employees.

Internet Speeds will be Greatly Reduced

One of the web filtering myths that is based in fact is the slowing of internet speed. Filtering the internet can result in latency and a slowing of internet speed. If you require your users to login remotely using a VPN, then connect to your secure web gateway appliance, this will naturally result in latency. Backhauling traffic to the office, especially when your remote workers have slow home internet connections, will result in significant latency.

The solution is to use a DNS-based filtering solution on your employees’ laptops. With a DNS filter there is no backhauling of traffic, as the DNS filter can be integrated into the laptop. When a request is made to view a website, filtering takes place as part of the DNS lookup process. Point your DNS to WebTitan and filtering takes place before any content is downloaded, with zero latency.

Web Filtering Myths

How to Defend Against Phishing Attacks on Remote Workers

There has been an increase in phishing attacks on remote workers using COVID-19 as a lure over the past few months. Multiple studies suggest the number of COVID-19 related phishing attacks have soared. The anti-phishing training company KnowBe4 placed the rise at about 600% in Q1, 2020, and that rise has continued in Q2.

As was pointed out by Microsoft, the total number of phishing attacks has not increased by any major degree during the COVID-19 public health emergency, as cyber actors have finite capabilities for conducting attacks. What has happened is threat actors have abandoned their standard phishing campaigns and have repurposed their phishing infrastructure and are now using COVID-19 lures, and with good reason.

People crave information about the 2019 Novel Coronavirus, SARS-CoV-2, and COVID-19. There is a thirst for knowledge about the virus, how it infects people, how to prevent infection, and how great the risk is of catching it. With little information available about this new virus, finding out more information required following the news from countries around the world that are involved in research. Unsolicited emails offing important information naturally had a high open rate, so it is no surprise that COVID-19 phishing attacks have increased.

To control the spread of the virus, countries have gone into lockdown, so businesses have had to allow their employees to work from home. The increase in home workers happened very quickly, so businesses did not have the time to prepare properly and that meant new risks were introduced. It is therefore no surprise that there has been an increase in data breaches during the COVID-19 pandemic. Cybercriminals have taken advantage of lapses in security, insufficient staff training, and the vulnerabilities that are introduced when employees are forced to work in an environment that has not been set up remote working.

IT teams have had to rapidly purchase new laptops to allow employees to work outside the office and there has not been time to properly secure those devices. VPN infrastructure was not sufficient to cope with the rapid increase in users. Home networks lack the security of corporate networks, and training employees on working from home securely had to be rushed. In order to allow remote workers to access the data they need, data has had to be moved to the cloud, and that has inevitably resulted in vulnerabilities being introduced. In short, the attack surface has increased considerably, huge numbers of devices are being used outside the protection of the corporate firewall, and new working environments have greatly increased the potential for errors.

Cybercriminals have taken advantage of these new vulnerabilities. Unpatched VPNs and software flaws are being exploited, RDP is being targeted, but phishing and spear phishing attacks offer the easiest way of gaining access to sensitive corporate data and spreading malware and ransomware. Improving phishing defenses is therefore critical.

Important Phishing Defenses for Remote Workers

Improving phishing defenses is one of the most important ways of protecting remote workers, their devices, and the networks and data that they are accessing remotely. Listed below are simple steps you can take to improve security and reduce risk.

Improve Email Security

The easiest way to thwart phishing attacks is to block the emails at source, and that requires a powerful anti-phishing solution. Many businesses have been relying on the standard anti-phishing measures provided with Office 365 – Exchange Online Protection (EOP). EOP is effective at blocking spam and standard (known) phishing attacks, but it is not particularly effective at blocking zero-day threats: New, previously unseen phishing and malware attacks. There have been a great many of zero-day attacks during the COVID-19 lockdown.

They key to improving email security is layered defenses. Adding an extra layer of email security on top of EOP will greatly improve detection rates. It is best not to put all your eggs in one basket and opt for the second (paid) tier of protection offered by Microsoft (Advanced Threat Protection or APT), instead use a third-party dedicated anti-spam and anti-phishing solution that features predictive threat detection and advanced anti-phishing mechanisms to detect zero-day threats. SpamTitan features machine learning, predictive technology, threat intelligence feeds, sandboxing, dual anti-virus engines and more to ensure that zero-day threats are blocked. SpamTitan adds an important extra layer of security, and SpamTitan itself includes layered defenses against phishing attacks.

Implement a Web Filter

Security can be further improved with a web filtering solution such as WebTitan. A web filter adds another layer to your anti-phishing defenses by blocking the web-based component of phishing and malware attacks. If a phishing email does reach an inbox, a web filter can prevent a click on a hyperlink from turning into a data breach. WebTitan provides time of click protection to block attempts by employees to visit malicious websites, such as those used to phish for credentials or distribute malware. WebTitan can be used to block web-based attacks for office and remote workers and allows different controls to be set depending where employees connect to the internet.

Train Staff and Conduct Phishing Simulations

Remote employees need to be trained how to work and access data securely, and that means refresher cybersecurity training should be provided to reeducate employees about cybersecurity best practices. Trai9ning must also be provided on how to work securely from home.

Phishing is the easiest way that employees can be attacked, so they must be trained how to recognize a phishing email. It is also useful to run phishing email simulations on remote workers to find out which employees have taken the training on board and who needs further training. Training can reduce susceptibility to phishing attacks by up to 90%.

Increase in Malvertising Highlights Importance of Strong Internet Security Measures

The massive increase employees working reportedly has not been missed by cybercriminals, who are actively targeting these workers using a variety of tactics to fool them into disclosing their credentials or installing malware. Phishing attacks remain the most common method used to attack remote workers, but there has also been a notable increase in malvertising during the COVID-19 pandemic.

Malvertising is the practice of creating malicious adverts which are syndicated across legitimate websites through third-party ad networks. The malicious adverts are used to redirect website visitors to webpages where credentials are harvested, malware is downloaded, or to other scams to obtain fraudulent payments or charitable donations.

Several COVID-19 themed ploys have been used in these malvertising campaigns to trick people into downloading malware. These scams prey on fears about SARS-CoV-19, often spoofing WHO and other COVID-19 authorities to add legitimacy to the campaigns. A common theme is an offer of important advice on how to protect against COVID-19.

There rise in malvertising activity during the COVID-19 pandemic has been significant, with some reports indicating the number of malicious adverts have doubled in March compared to standard levels of malicious advert activity prior to the pandemic.

A malvertising campaign was recently identified that spoofed the anti-malware software vendor Malwarebytes. The campaign claimed the user’s computer was infected with malware and a download of Malwarebytes’ software was required to remove the infections. The malicious webpage used for the scam was on a malwarebytes-free domain that was registered on March 29, 2020. The site used a copycat template created from stolen branding from the genuine site. Any individual that landed on the website that was using the Internet Explorer browser was redirected to a webpage hosting the Fallout exploit kit that silently downloads the Raccoon information stealer.

There was a major increase in domain registrations related to COVID-19 in March. While not all of these websites are currently being used for nefarious purposes, many are being used for scamming. NTT recently issued an alert stating that around 2,000 COVID-19 domains are being set up each day and there has been a significant rise in phishing attacks directing users to newly registered domains. The TrickBot Trojan accounts for the majority of malware infections from these sites. Figures from Palo Alto Networks’ Unit 42 team show there was a 656% increase in the number of new COVID-19 related domains registered in March.

The increase in web-based attacks calls for improvements to cybersecurity defenses to protect remote employee’s devices from malware infections. A download of malware onto a user’s device could easily see the malware transferred to the network when the user connects.

One of the easiest and most effective ways of blocking these attacks is to implement a web filtering solution such as WebTitan Cloud. With WebTitan Cloud in place, when a user attempts to visit a malicious website, or when an attempt is made to redirect a user through malvertising, rather than arriving on the website the user will be directed to a local block page.

WebTitan Cloud also allows filtering controls to be applied to control the types of websites employees can visit on their corporate-owned devices. Controls can be applied to block access to risky websites such as torrents and peer-to-peer file sharing sites, which are also being used to distribute malware.

WebTitan Cloud is a DNS-based filter that conducts filtering at the DNS lookup stage of a web request. Applying filtering controls and restricting access to certain categories of website involves no latency, which is especially important during lockdown when employees typically have far less bandwidth available than at the office.

WebTitan Cloud does not require the installation of a clients and the solution can be set up and configured in minutes to protect all workers, no matter where they choose to access the internet.

If you are interested in improving internet security and want to find out more about WebTitan Cloud and DNS filtering, call TitanHQ today to book a product demonstration, register for a free trial, and start protecting your employees from online threats.

Cybercriminals Are Exploiting Uncertainty and Fear About Coronavirus and COVID-19

Cybercriminals are taking advantage of the 2019 Novel Coronavirus pandemic and are exploiting fear to spread malware and steal data. These tactics many not be new, but these campaigns pose a significant threat in the current climate of global fear and worry.

People are naturally worried about contracting COVID-19 and will be concerned about the wellbeing of their friends and family members. Many people crave new information to help avoid them avoid illness and protect their families. If that information arrives in an inbox, email attachments may be opened, and links clicked to malicious websites.

Even when training is provided to employees and they are taught not to respond to unsolicited messages, open email attachments, or click links in emails from unknown senders, mistakes can still be made. During the COVID-19 crisis, stress levels are high, and this can easily lead to decisions being taken that would not normally be made.

Businesses have been forced to allow their employees to work from home, many of whom are now working in a home environment where there are many distractions. Many people do not have home offices where they can quietly work, and a challenging working environment also makes mistakes more likely. Those mistakes can prove very costly.

Phishing campaigns are being conducted targeting home workers as they are seen as low-hanging fruit and an easy way to gain access to business networks to install malware, ransomware, and steal sensitive data. Several campaigns have been detected that offer important advice on the 2019 novel coronavirus that impersonate authorities on disease control and prevention such as the U.S. Centers for Disease Control and Prevention (CDC), U.S. Department of Health and Human Services, UK National Health Service, and the World Health Organization (WHO). The phishing campaigns are credible, claim to offer important advice, and are likely to be opened by many individuals. These campaigns seek remote access credentials and distribute malware.

Coronavirus maps that display the number of cases per country are being used on many websites, including a legitimate COVID-19 case tracking map on Johns Hopkins University website.  One campaign has been detected that uses a carbon copy map and urges users to download a desktop application that allows them to track new cases. The application installs the information-stealing AZORult Trojan. As the COVID-19 crisis has deepened, these phishing and malspam campaigns have increased significantly.

With more people working from home and self-isolating, the risk of malware and phishing attacks has increased significantly. It is therefore important for businesses to make sure that they are properly protected and manage risk. During this difficult time, it is important to provide security awareness training to staff to keep them aware of the threat of cyberattacks and to help them identify malicious messages. Phishing simulation exercises are a useful way of assessing risk and identifying individuals that require further training.

It is also important to implement additional control measure to block attacks at source. There are two main attack vectors being used to target remote workers: Email and the web. Due to the high risk of mistakes by employees it is essential for businesses to have an effective email security solution in place.

The key to improving email security is defense in depth. Layered defenses will greatly improve resilience to phishing and malware attacks. If you are using Office 365 and have yet to augment protection with a third-party email security solution, now is the ideal time. One 2019 study showed that Office 365 protections only block around 75% of phishing attempts. Given the increase in phishing volume, a great many malicious emails will land in inboxes unless protection is improved.

The more time people spend online, the greater the risk. With many workers housebound and self-isolating, online time has increased considerably. Unsurprisingly, the of number of malicious domains being used to distribute malware has increased and drive-by malware attacks have spiked. With corporate laptops being used at home, steps should be taken to limit what employees can do on those laptops. Blocking access to ‘risky’ websites such those distributing pirated TV shows and movies will help to reduce the risk of a malware download, along with controls to prevent the downloading of risky file times such as software installers and executable files.

A web filtering solution will allow you to control the sites that remote employees can access on their corporate laptops and prevent malicious websites from being visited. A cloud-based web filtering solution is the ideal choice as it can be easily implemented to protect all remote workers, without causing any latency issues.

TitanHQ can help you protect your telecommuting workers from email and web-based threats. SpamTitan is a powerful email security solution that compliments Office 365 anti-spam and anti-phishing controls and enhances protection against phishing, spear phishing, and zero-day malware.  WebTitan is a cloud-based DNS filtering solution that is simple to implement that allows you to carefully control the online activities of remote employees and block drive-by malware downloads and other web-based threats.

Both solutions can be implemented in a matter of minutes and will greatly improve protection against web and email-based threats. For further information, to book a product demonstration, or to register for a free trial, contact TitanHQ today.

Why a DNS Filter Should be Part of Your Security Stack

Phishing attacks are increasing and malware is a growing threat. A DNS filter adds an important level of protection to block these attacks. In this post we explain why.

The Growing Threat from Malware and Phishing Attacks

There are various methods used to deliver malware, but email remains one of the most common methods of distributing malware, either through malicious attachments or hyperlinks in emails that direct users to websites where malware is downloaded. The latter is a popular method of malware delivery as there is an increased chance that the hyperlink will not be detected as malicious by an email security solution. Various tactics are used to mask these URLs from email security solutions, such as adding the hyperlink to an attached file such as a PDF.

The Emotet Trojan is one of the most prevalent threats and also one of the most dangerous. Emotet is primarily spread via email through a combination of attachments and malicious URLs. The Trojan is an information stealer capable of spreading across networks to infect other vulnerable devices. Removing the malware is problematic, as there are usually multiple devices infected. As soon as the malware is removed from one device, others on the network re-infect the cleaned machine. Emotet is also a malware downloader. Once all valuable information has been obtained post-infection, other malware variants such as the TrickBot Trojan and RYUK ransomware are downloaded. All devices infected with Emotet are added to the botnet. An analysis by the SpamHaus project revealed around 6,000 malicious URLs are emitted from infected devices, which act as compromise vectors.

An advanced spam filter will ensure that the majority of malicious emails are blocked, but it is important not to totally rely on a spam filter alone to block email-based malware and phishing attacks. The key to a strong defense is to implement layered defenses. With overlapping layers of security, if one layer fails to block a threat, another is in place to provide protection. One of the most important additional protections against phishing attacks and email-based malware is a web filter.

Why a Web Filter is so Important

Phishing attacks have an email and web-based component. The email contains the lure and a hyperlink is included that directs the recipient to a webpage hosting a phishing kit. When the user visits the website credentials and other sensitive information is harvested. A spam filter will block most of these phishing emails and a web filter provides protection against emails that are not blocked, as well as protecting against accidental navigation to malicious websites through malvertising or general web browsing.

A web filter is a form of content control that prevents network users from visiting known malicious websites. When a network user attempts to visit a malicious website, rather than connecting to the site, they are directed to a block page. That block page informs the user that they have attempted to visit a prohibited website which, in this case is a phishing page or website hosting malware. It could equally be a website that violates an organization’s internet usage policies. A web filter therefore serves as an additional, and important, layer of security to block phishing attacks and malware and ransomware downloads.

Web Filtering Options

There are different web filtering options available. Appliance-based web filters were once the go-to solution, but cloud-based filtering is now much more common, more cost effective for most organizations, and easier to implement and maintain.

Appliance-based solutions are not scalable. Once capacity has been reached, another appliance must be purchased. Software-based web filters, which are usually deployed as a virtual appliance on existing hardware, are a good choice but the most popular web filtering solutions are cloud-based. With cloud-based web filters, all filtering takes place in the cloud on the service provider’s hardware. Cloud-based filters are highly scalable. If capacity is increased, additional licenses just need to be purchased which takes seconds.

DNS Filtering is the Most Flexible Web Filtering Choice

The most popular, flexible, and scalable solution is a DNS filter. When a user makes a request to visit a website, such as by clicking a hyperlink or navigating to a website through their browser, a set of procedures must be followed to display the content.

One of the first steps is to send a query to the DNS server. The DNS server matches an easy to remember domain name – google.com for instance – with an IP address that allows the site to be found. A DNS filter works at this stage of the process and will block attempts to visit prohibited websites or malicious sites before any content is downloaded. Modern DNS filters do not just block content at the domain level. They also block content at the URL and page level. This means that a page on Medium.com could be blocked, while other content on the site is allowed. This means filtering controls are very granular and there is less potential for overblocking of web content.

WebTitan – A DNS Filter for SMBs and MSPs Serving the SMB Market

TitanHQ’s DNS filtering solution – WebTitan – has been developed for use by SMBs, MSPs providing security services to SMBs, and ISPs with millions of users. WebTitan includes market-leading classification of web content and malicious URL detection, and the solution is updated in real-time with more than 60,000 malicious URLs added to the filter every day. The solution includes advanced analytics and threat intelligence feeds and covers more than 99.9% of the active web. The solution is also easy to integrate into your own systems through TitanHQ’s API, and the solution can be purchased, set up, and be providing protection in just a few minutes.

For more information on WebTitan, to sign up for a free trial, or to book a product demonstration, give the TitanHQ team a call today.

How to Protect Remote Workers from Wi-Fi Threats

Today there is an increasingly mobile workforce. Workers are able to travel and stay connected to the office and many employees are allowed to work remotely for at least some part of the week. While workers are in the office, security is not a problem for IT departments. Workers connect to the internal network, be that a wired or wireless network, and thanks to the protection of the firewall, their devices and the network are protected. The problem comes when workers move outside the protection of that firewall. Here IT departments struggle to ensure the same level of protection.

When workers are travelling for work or are between the home and the office, they often connect to public Wi-Fi hotspots. Connecting to those hotspots introduces risks. While connected, sensitive information could potentially be disclosed which could be intercepted. Malware could also be inadvertently downloaded. When a connection is made to the work network, that malware could easily be transferred.

Connecting to untrusted Wi-Fi networks is a major risk. These could be legitimate Wi-Fi services provided on public transport, in coffee shops, or city-wide Wi-Fi networks. While these networks may be safe, there is no telling who may be connected to that network. These Wi-Fi networks are often not monitored, and cybersecurity protections may be poor.

There are several possible attack scenarios where an individual could perform malicious acts on users of the Wi-Fi network. One of the biggest risks is a man-in-the-middle attack. In this scenario, a Wi-Fi user will be connected to the network and will believe that they are securely accessing the internet, their email, or even the work network, when the reality is that their connection is anything but secure.

A hacker could be listening in and could obtain information from that connection. Through ARP poisoning, a hacker could trick the Wi-Fi gateway and the user’s device into connecting, and traffic would be routed through the hacker’s device where it is intercepted. An attacker could also create an evil twin hotspot. Here a rogue hotspot is created that closely mimics the genuine hotspot. A Wi-Fi user may mistakenly connect to the evil twin thinking they are connected to the legitimate hotspot. Since the evil twin is operated by the attacker, any information disclosed while connected can be intercepted.

Remote workers must be told never to connect to a Wi-Fi network unless they do so through a VPN than encrypts their data. Employees may forget to connect to their VPN, and if weak passwords are used, even if they are encrypted they could be cracked relatively easily, but with a VPN and password policies, risk will be reduced to a reasonable level.

Wi-Fi networks tend not to have the same protections as corporate networks, so there may be little restrictions on the types of website that can be accessed while connected. To protect remote workers, a DNS filter such as WebTitan should be used.

A DNS filter performs content control at the DNS lookup stage when a user attempts to access the internet. When a web address is entered in the browser, the DNS server looks up the fully qualified domain name (FQDN) and matches it with the IP address of the website. The browser is provided with the IP address and the server is contacted and the content is downloaded. With a DNS filter, before any content is downloaded, it is subject to certain rules. For instance, category-based filtering could be used to prevent adult content from being accessed. An attempt would be blocked before any content is downloaded. Importantly for security, the DNS filter would prevent the user from visiting any known malicious website. A phishing site for instance or a site known to harbor malware. With a cloud-based DNS filtering service, all filtering takes place in the cloud and there is no latency regardless of where the individual is located. DNS filtering protects workers on corporate networks as well as remote workers.

A further control that is useful is an email filtering solution, such as SpamTitan, that incorporates Domain-Based Message Authentication, Reporting, and Conformance (DMARC).

In the event of a user’s email credentials being obtained in a man-in-the-middle attack via a rogue Wi-Fi hotspot, their email account could be accessed by the attacker. Since legitimate credentials are being used, this would not generate any alerts and the attacker could peruse the email account in their own time. If the account is used to send phishing messages, as they often are, DMARC will prevent those messages from being delivered and will alert the company to the issue.

The DMARC element of the spam filter checks the sender’s IP address to make sure it matches the IP on the DNS servers for the sender’s organization to make sure they match. If the IP is not authorized to send messages from that domain, the messages will be rejected or quarantined, and the company would be alerted to the phishing attack. The same is true for spoofing of email addresses.

SpamTitan also includes dual anti-virus engines to identify malware sent via email and sandboxing to help catch previously unknown malware variants that have yet to have their signatures uploaded to AV engines. Any malware sent via email will also be quarantined to keep inboxes free of threats.

If you run a business and allow workers to connect remotely, speak to TitanHQ today to find out more about how you can better protect your remote workers, and your business, from cyberattacks conducted via email and the web.

Our team of highly experienced staff will walk you through the benefits of DNS and spam filtering, can schedule a personalized product demonstration, and will help you get set up for a free trial of SpamTitan and WebTitan. You can then evaluate both solutions in your own environment. Both solutions can be set up and protecting you in a matter of minutes.

Rise in Cyberattacks on Law Firms Highlights Need for Additional Security Layers

The increase in cyberattacks on law firms has highlighted a need for greater security protections, especially to protect against phishing, malware, and ransomware.

According to a recent Law.com report, more than 100 law firms are known to have experienced cyberattacks in the past five years: Cyberattacks that have resulted in hackers gaining access to sensitive information and, in many cases, employee, attorney, and client information.

Investigations such as this are likely to uncover just a small percentage of successful cyberattacks, as many are resolved quietly and are not reported. Many law firms will be keen to keep a cyberattack private due to the potential damage it could do to a firm’s reputation. The reputation of a law firm is everything.

As Law.com explained, there are different data breach reporting requirements in different states. If there is no legal requirement to report the data breaches, they will not be reported. That means that only if reportable information has potentially been compromised will the breach be reported to regulators or made public. It is therefore not possible to tell how many successful cyberattacks on law firms have occurred. However, there has been a steady rise in reported cyberattacks on law firms, as is the case with attacks on other industry sectors. Law.com’s figures are likely to be just the tip of the iceberg.

From the perspective of cybercriminals, law firms are a very attractive target. The types of information stored on clients is incredibly valuable and can be used for extortion. Information on mergers and takeovers and other sensitive corporate data can be used to gain a competitive advantage. Cybercriminals are also well aware that if they can deploy ransomware and encrypt client files, there is a higher than average probability that the ransom will be quietly paid.

Based on the information that has been made public about law firm data breaches, one of the main ways that law firms are attacked is via email. Many of the data breaches started with a response to a phishing or spear phishing email. Phishing allows cybercriminals to bypass even sophisticated cybersecurity protections as it targets a well-known weakness: Employees.

Employees can be trained to be more security aware and be taught how to recognize potential phishing emails, but phishers are conducting ever more sophisticated campaigns and every employee will make a mistake from time to time. That mistake could be all that it takes to compromise a computer, server, or a large part of a network.

One firm contacted for the report explained that it had implemented advanced cybersecurity protections that were undone with a phishing email. The digital security measures it had in place greatly restricted the harm caused, and there was no evidence that the attacker had accessed sensitive information, but the attack did succeed.

In response, the law firm implemented more advanced security protocols, implemented a more aggressive spam filter, multi-factor authentication was used more widely, and it revised its policies and procedures and training. Had those measures been implemented in advance, it may have been possible to block the attack.

The response was to implement more layered defenses, which are critical for blocking modern cyberattacks. Overlapping layers of security ensure that if one measure fails, others are in place to prevent an attack from succeeding.

This is an area where TitanHQ can help. TitanHQ has developed cybersecurity solutions that can fit seamlessly into existing security stacks and provide extra layers of security to block the most common attack vectors. TitanHQ’s email and web security solutions – SpamTitan and WebTitan – provide advanced protection without compromising usability.

Since many clients prefer to communicate via email, it is important for all incoming attachments to be analyzed for malicious code. Extensive checks are performed on all incoming (and outgoing) emails, with SpamTitan able to block not only known malware but also zero-day threats. SpamTitan also includes DMARC email authentication to block email impersonation attacks and sandbox to analyze suspicious files and identify malicious or suspicious activity.

WebTitan provides protection from web-based threats. Most malware is now delivered via the internet, so a web security solution is essential. WebTitan is a DNS filtering solution that protects against all known malicious sites. It is constantly updated in real time through threat intelligence services to ensure maximum protection. The solution provides advanced protection against drive-by downloads and malicious redirects to exploit kits and other malicious sites and provides and important additional layer of security to protect against phishing attacks.

Law firms will no doubt prefer to host their cybersecurity solutions within their own environments or private clouds, which TitanHQ will happily accommodate.

For further information on TitanHQ’s cybersecurity solutions for law firms, contact the TitanHQ team today. Managed Services Providers serving the legal industry should contact TitanHQ’s channel team to find out more about the TitanShield program and discover why TitanHQ is the leading provider of cloud-based email and web security solutions to MSPs serving the SMB market.

Spelevo Exploit Kit Now Delivering Maze Ransomware

The Spelevo exploit kit is being used to deliver Maze ransomware to unsuspecting internet users via a vulnerability in Adobe Flash Player.

The Spelevo exploit kit has been used to deliver a variety of malicious payloads since it was first detected in early 2019. Initially it was used to silently download the GootKit Trojan, and latterly the Dridex and IceD banking Trojans. Now the threat actors behind Maze ransomware have joined forces with the EK developers to deliver their malicious payload.

Spelevo has previously been loaded onto a compromised business-to-business contact website to target business users, although the latest campaign uses ad network traffic to send users to a fake cryptocurrency website, where they are then redirected to a web page hosting the exploit kit.

The Flash Vulnerability – CVE-2018-15982 – is then exploited in the browser to silently download and execute the ransomware payload. If that download occurs, the user’s files will be encrypted. There is currently no free decryptor for Maze ransomware. Recovery will depend on restoring files from backups – provided they too have not also been encrypted – or the user will face permanent file loss if they do not pay the ransom demand. The ransom doubles if payment is not made within a week.

Exploit kits used to be one of the main ways that malware was distributed, although they fell out of favor with cybercriminals who found alternate, more profitable ways to earn money. The threat never disappeared but exploit kit activity dropped to a tiny fraction of the level seen a few years ago when Angler exploit kit activity was at its peak. However, over the past year or so, exploit kit activity has been increasing. Today, there are several active exploit kits that are being used to deliver a variety of malware and ransomware payloads.

Exploit kits will only work if they have been loaded with an exploit for a vulnerability that has not been patched on a user’s device. Prompt patching will ensure that even if a user lands on a web page hosting an exploit kit, no malware download will take place. However, many businesses are slow to apply patches and it can be several months before vulnerabilities are corrected.

One of the best defenses against exploit kits is a DNS filter. A DNS filter is a control mechanism used to prevent users from visiting malicious websites. With a DNS filter in place, websites known to host malware or malicious code are blocked at the DNS lookup stage, before any content is downloaded. If a user attempts to visit a known malicious web page, they will be directed to a block screen instead.

Web filters can also be used to prevent ‘risky’ file types from being downloaded, such as .exe, .scr, or .js files.  In addition to blocking malware downloads, a DNS filter can be used by businesses to enforce their acceptable internet usage policies and prevent employees from accessing productivity-draining websites and adult content.

A web filter is an important part of layered defenses against malware and other internet-based attacks such as phishing. TitanHQ’s DNS filter, WebTitan, is used by thousands of businesses and managed service providers to protect against web-based threats. WebTitan blocks more than 60,000 new malware sites every day and provides businesses and MSPs with real-time protection against the full range of web-based threats.

WebTitan can be deployed in minutes, is updated automatically, highly scalable, and costs as little as 90 cents per user per month. The productivity gains alone from using the solution mean it more than pays for itself, let alone the savings from preventing phishing attacks and costly malware downloads and data breaches.

To find out more about DNS filtering and why it is now considered an essential part of layered security defenses, give the TitanHQ team a call. Our support staff will be happy to answer your questions, book a product demonstration, and help you get set up for a free trial.

Rise in Ransomware Attacks on Education Institutions Highlights Need for Improved Defenses

Ransomware attacks slowed in 2018 but the malicious file-encrypting malware is back with a vengeance. Ransomware attacks on educational institutions have soared this year, and as the attackers are well aware, these attacks can be extremely profitable.

There have been 182 reported ransomware attacks so far this year and 26.9% of those attacks have been on school districts and higher education institutions. The increase has seen education become the second most targeted sector behind municipalities (38.5%) but well ahead of healthcare organizations (14.8%).

The reason why the number of ransomware attacks on educational institutions, healthcare, and municipalities is so high compared to other sectors is because attacks are relatively easy to perform and there is a higher than average chance that the ransoms will be paid.

Attacks on municipalities mean they can’t access computer systems, and essential services grind to a halt. Police departments can’t access criminal records, courts have to be shut down, and payments for utilities cannot be taken. If hospitals can’t access patient data, appointments have to be cancelled out of safety concerns. In education, teachers cannot record grades and student records cannot be accessed. Administration functions grind to a halt and a huge backlog of work builds up.

Some of the recent ransomware attacks on school districts have seen schools forced to send students home. Monroe-Woodbury Central School District in New York had to delay the start of the school year due to its ransomware attack. If students need to be sent home, there is often backlash from parents – Not only because their children are not getting their education, but childcare then needs to be arranged.

The costs of these attacks are considerable for all concerned. Each day without access to systems costs schools, universities, municipalities, and hospitals a considerable amount of money. Downtime is by far the biggest cost of these attacks. Far greater than any ransom payment.

It is no surprise that even when ransom demands are for tens or hundreds of thousands of dollars, they are often paid. The cost of continued losses as a result of the attacks makes paying the ransom the most logical solution from a financial perspective. However, paying the ransom sends a message to other cybercriminals that these attacks can be extremely profitable, and the attacks increase.

The huge cost of attacks has seen educational institutions take out insurance policies, which typically pay the ransom in the event of an attack. While this is preferable financially for the schools, it ensures that the attackers get their pay day. Some studies have suggested that attackers are choosing targets based on whether they hold insurance, although the jury is out on the extent to which that is the case.

In total, 49 school districts and around 500 K-12 schools have been affected by ransomware attacks this year. While the ransomware attacks on school districts have been spread across the United States, schools in Connecticut have been hit particularly hard. 7 districts have been attacked, in which there are 104 schools.

Prevention of these attacks is key but securing systems and ensuring all vulnerabilities are identified and corrected can be a challenge, especially with the limited budgets and resources of most schools. Cybersecurity solutions need to be chosen wisely to get the maximum protection for the least cost.

A good place to start is by addressing the most common attack vectors, which for ransomware is Remote Desktop Protocol and email-based attacks.

Remote Desktop Protocol should be disabled if it is not required. If that is not possible, connection should only be possible through a VPN. Rate limiting should also be set to block access after a number of failed login attempts to protect against brute force password-guessing attacks.

Email security also needs to be improved. Massive spam campaigns are being conducted to distribute the Emotet banking Trojan, which serves as a downloader for Ryuk ransomware and others. Embedded hyperlinks in emails direct end users to sites where they are encouraged to download files that harbor malware, or to exploit kits where ransomware is silently downloaded.

Advanced spam filters should be deployed that incorporate sandboxing. This allows potentially suspicious email attachments to be checked for malicious activity in a safe environment. DMARC email authentication is also important as it is one of the best defenses against email impersonation attacks. SpamTitan now incorporates both of these measures.

A DNS based content filtering solution is also beneficial as an additional protection against malware downloads and phishing attacks. Not only can the content filter be used to ensure compliance with CIPA, it will prevent end users from visiting malicious websites where ransomware is downloaded.

Email attacks usually require some user interaction, which provides another opportunity to block the attacks. By educating all staff and students on the risks, they can be prepared for when malicious emails arrive in their inboxes and will be conditioned how to respond.

It is often the case that breached entities only implement these measures after an attack has occurred to prevent any further attacks from succeeding. By taking a more proactive approach and implementing these additional security measures now, costly, disruptive attacks can be avoided.

For more information on ransomware defenses such as email and DNS filters for educational institutions, give the TitanHQ team a call today. You are likely to find out that these security measures are far cheaper than you think… and naturally a great deal less expensive than having to deal with an attack.

FBI Issues HTTPS Phishing Warning

The FBI’s Internet Crime Complaint Center (IC3) has issued a warning about the increasing number of phishing websites using HTTPS.

The green padlock next to a URL once gave an impression of security. Now it is a false sense of security for many internet users.

HTTPS or Hyper Text Transfer Protocol Secure to give it its full name, indicates the website holds a valid certificate from a trusted third-party. That certificate confirms that the website is secure and any data transmitted between the browser and the website will be encrypted to prevent interception in transit.

The public has been taught to look for the green padlock and HTTPS before entering card details or other sensitive information. However, the padlock does not mean that the website being visited is genuine. It only means any information transmitted is secured in transit between the browser and the website.

If you are buying a pair of shoes from Amazon, all well and good. If you are on a website controlled by a cybercriminal, HTTPS only means that the cybercriminal will be the only person stealing your data.

Cybercriminals create realistic phishing webpages that imitate well-known brands such as Microsoft and Google to obtain login credentials or banks to obtain banking information. These phishing pages can be set up on dedicated phishing websites or phishing kits can be added to previously compromised websites. Traffic is then generated to those webpages with an email phishing campaign.

If one of the links in the email is clicked, a user will be directed to a website that requests some information. If the website starts with HTTPS and displays the green padlock, the user may mistakenly believe the site is genuine and that it is safe to disclose sensitive information.

The IC3 alert was intended to raise awareness of the threat from HTTPS phishing and make the public aware of the true meaning of the green padlock and never to trust a website because it starts with HTTPS.

Businesses should take note and make sure they include HTTPS phishing in their security awareness training programs to raise awareness of the threat with employees.

A web filter can greatly reduce the risk of HTTPS phishing attacks, provided the web filter has the capability to decrypt, scan, and re-encrypt HTTPS traffic.

WebTitan provides real-time protection against web-based attacks and uses a constantly updated database of 3 million known malicious sites to block attempts to visit phishing websites. WebTitan is capable of SSL inspection and can inspect HTTPS traffic, block specific applications within a webpage, and display alerts or block sites with fake https certificates.

If you want to improve protection against web-based attacks, contact the TitanHQ team today for more information about WebTitan.

Buran Ransomware Distributed via RIG Exploit Kit

While it is good news the GandCrab ransomware operation has been shut down, ransomware attacks are on the rise and a new threat has been detected: Buran ransomware.

Buran ransomware lacks some of the common features of more successful ransomware strains. The ransomware does not make any attempt to hide its activity and it doesn’t attempt to hamper recover by deleting Windows shadow copies. However, it is capable of encrypting a wide range of file types and there is currently no free decryptor available to unlock encrypted files.

Buran ransomware is being spread via the RIG exploit kit, with traffic to that exploit kit generated using a malvertising campaign. Malicious adverts have been injected into legitimate ad networks and are being displayed on a range of different websites. The malvertising campaign was identified by security researcher nao_sec.

The malvertising campaign directs web browsers to a domain hosting RIG, which attempts to exploit several vulnerabilities in Internet Explorer. If an unpatched vulnerability exists, Buran ransomware will be downloaded and executed.

An analysis of the malware suggests it is a new variant of Vega ransomware that was previously used in a campaign in Russia.

While Buran ransomware may not be a long-term successor to GandCrab ransomware, there are many threat actors moving to fill the void. Sodinokibi ransomware attacks are increasing and the ransomware developers are also using a malvertising campaign on the PopCash ad network to deliver traffic to domains hosting the RIG exploit kit.

Exploit kits can only download malware if they have been loaded with an exploit for a vulnerability that has not been patched on a visitor’s computer. The primary defense against these attacks is to ensure that all Windows security updates are applied promptly, along with updates and patches for plugins and other browsers.

There is invariably a delay between a patch being issued and all devices being updated. To provide protection until patches are applied, and to protect against zero-day exploits, a web filtering solution is recommended. A web filter can be used to control the websites that can be visited by employees and can block access to known malicious websites to prevent attacks on vulnerable computers.

TitanHQ Incorporates Location-Based Filtering into WebTitan Cloud 4.12

A new version of WebTitan Cloud has been released by TitanHQ. WebTitan Cloud 4.12 offers existing and new customers the opportunity to set filtering controls by location, in addition to setting organization-wide policies and role and departmental policies via links to Active Directory/LDAP.

The new feature will be especially useful to MSPs and companies with remote workers, satellite offices, bases in multiple locations, and operations in overseas countries. Organization-wide web filtering policies can be set to prevent users from accessing illegal web content and pornography, but oftentimes, the one size fits all approach does not work for web filtering. The new location filter helps solve this.

MSPs can use this new feature to set web filtering controls for customers in different locations while businesses using WebTitan Cloud can easily set a range of different policies for all users from a specific location, whether those users are accessing the Internet on or off the network.

There will naturally be times when policies need to be bypassed to enable specific tasks to be completed. Rather than making temporary changes to location or other policies, WebTitan Cloud uses cloud keys which allow policy-based controls to be temporarily bypassed.

Accompanying the location-based controls are new reporting options which allow administrators to quickly access information about web views and blocked access attempts in real time. While reports can be useful, oftentimes information needs to be accessed quickly. To help administrators find the information they need, search functionality has been enhanced.

Administrators can use the search filter on the history page to search by location name. For MSPs this allows a specific customer to be selected and for traffic information at a specific location to be quickly viewed in real time, without having to generate a report.

Location-based when filtering policies can be set and viewed for all locations through the same user interface, giving administers full visibility into traffic and settings of all customers through a single pane of glass.

It is hoped that these updates will make WebTitan even more useful for businesses and MSPs and will further improve the user experience.
 

TitanHQ Partner ViaSat Launches Secure Managed WiFi Hotspot Service for SMBs

TitanHQ partner, Viasat, has launched a new managed Wi-Fi service for businesses that allows them to offer their customers free, in-store Wi-Fi at an affordable price point.

The service is aimed at small and medium sized businesses that want to reap the rewards of providing free Wi-Fi to customers. Businesses that provide free Wi-Fi access can attract new customers and can benefit from customers spending longer in stores.

One of the problems for small businesses is finding a hotspot solution that is affordable. Most SMBs have to resort to setting up Wi-Fi access themselves, which can be difficult. Further, should errors be made, security could be placed in jeopardy and customers – or hackers – could potentially gain access to the business Wi-Fi network.

The Viasat Business Hotspots service makes the creation and management of Wi-Fi hotspots simple. The service can be used to set up Wi-Fi networks indoors or outdoors and has scope for customization. The login page is supplied in white label form ready to take a company’s branding.

The solution keeps the business Wi-Fi network totally separate from the guest Wi-Fi network. Two separate Wi-Fi networks are provided through a single internet connection. The business network remains secure and private and cannot be accessed by guest users, who are only permitted to access the public guest network.

Viasat Business Hotspots is an enterprise-grade hotspot solution for SMBs complete with a range of management and security features.  Businesses that sign up for the solution can manage their hotspots through the Viasat management portal where they can view the status of the Wi-Fi network and equipment, manage user access, run a wide range of reports on usage, and customize their login screens.

Viasat Business Hotspots also incorporates enterprise-grade Wi-Fi security which is powered by WebTitan – TitanHQ’s advanced web content filtering solution.

WebTitan offers businesses the option of restricting the types of content that users can access while connected to the Wi-Fi network, such stopping users from visiting inappropriate websites, sites hosting malware, and phishing websites.

Granular controls allow businesses to carefully control content and apply application controls. The solution also includes a full reporting suite, which lets businesses see exactly what sites users are accessing, giving them valuable insights into user behavior while in-store.

Benefits of WebTitan Cloud for WiFi for Service Providers

Some of the important benefits of WebTitan Cloud for WiFi for managed service providers and ISPs include:

  • Accurate filtering of web content using 53 pre-set categories and up to 10 custom categories.
  • Filter by keyword and keyword score.
  • Filter content in 200 languages.
  • Multiple hosting options, including within your own data center
  • No limit on access points or users
  • Manage multiple access points through a single web-based administration portal
  • Easy delegation of access point management
  • Extensive reporting suite including report scheduling, real-time views of Internet activity, and drill down reporting
  • Easy integration into existing billing, auto provisioning and monitoring systems through TitanHQ APIs
  • Available as a white label ready to take your own branding
  • World class customer service with dedicated account managers
  • Highly competitive pricing
  • Fully transparent pricing policy
  • Flexible pricing to meet the needs of MSPs including monthly billing