U.S Universities Targeted in Widespread Phishing Campaign

A phishing campaign targeting university employees has already claimed several victims and has seen many email accounts compromised.

Emails are tailored to the institution and use a range of social engineering tricks to convince employees to click a link in the email and enter their Office 365 login credentials to access online content. The credentials are captured and used to gain access to university email accounts.

Once credentials have been obtained, a treasure trove of sensitive data can be plundered. Emails and email attachments contain personally identifiable information of staff, students, and parents, which can be used to commit identity theft and other fraudulent acts. Proprietary information can be obtained, along with details of contacts. The compromised accounts can also be used to conduct further phishing attacks on the university and externally on business contacts and other educational institutions.

Campaigns convincing users to install malware can give the attackers full control of university computers and a foothold to move laterally throughout the network. Access to university email accounts and backdoors in university computers are sold on the dark web, along with a range of stolen and forged university documents.

The healthcare industry is heavily targeted by cybercriminals due to the high value of health data. Health data is versatile and can be used for a multitude of fraudulent purposes. It also has a long-life span and can be used for much longer than financial information.  Cybercriminals are also now realizing the potential rewards from attacks on universities. Student data is similarly versatile, and the wealth of data stored in university email accounts provides plenty of opportunities for profit.

Oregon State University is the latest university to announce it is the victim of a phishing attack. The Office 365 email account of an employee was compromised, through which the attacker had access to the records of 636 students. The account was used to send phishing emails to other entities throughout the United States.

Graceland University in Iowa and Southern Missouri State University recently announced that several email accounts had been compromised in recent phishing attacks, which would have allowed access to be gained to sensitive information.

It is unclear whether this is a single campaign or part of a wave of separate attacks on universities. What is clear is the attacks are increasing, so universities should take steps to improve email and web security.

Employees are being targeted so it is important to ensure that staff members are taught email security best practices and are shown how to identify phishing emails.

Technological defenses can also be improved to prevent malicious messages from arriving in Office 365 inboxes. As an additional protection, a DNS filter can be used to prevent users from accessing phishing websites and other known malicious web pages.

TitanHQ has developed powerful anti-phishing and anti-malware solutions for universities that help them protect against email and web-based attacks.

SpamTitan is a powerful anti-spam solution that incorporates DMARC authentication and sandboxing to provide superior protection against impersonation and malware attacks for Office 365 users.

WebTitan is a DNS filtering solution that prevents users from accessing known malicious websites, such as those used for phishing and distributing malware.

To improve Office 365 phishing defenses and better protect your email accounts and networks from malware attacks, contact TitanHQ for further information on these two powerful cybersecurity solutions for educational institutions.

Invaluable Advice for MSPs at DattoCon19 in San Diego from Event Sponsor TitanHQ

The largest managed service provider conference of 2019 will be taking place in San Diego on 17-19 June.

DattoCon is the premier conference for MSPs, bringing together a plethora of vendors and industry experts to help MSPs learn business building secrets, gain invaluable product insights, and learn technical best practices. The networking and learning opportunities at DattoCon are second to none. DattoCon19 is certainly an event not to be missed.

TitanHQ is a Datto Select Vendor and a proud sponsor of DattoCon19. TitanHQ has developed cybersecurity solutions to exactly meet the needs of MSPs. All solutions area easy to implement and maintain and can be integrated into MSP’s existing systems via a suite of APIs. TitanHQ provides the web security layer to Datto DNA and D200 boxes and is the only third-party security company trusted to work with Datto.

The TitanHQ team will be on hand at the conference to discuss your email and web security needs and will offer practical advice to help you better serve the needs of your customers and get the very most out of TitanHQ solutions.

Visitors to the TitanHQ stand (booth 23) will have the opportunity to learn about TitanHQ’s exclusive TitanShield Program for MSPs. Through the TitanShield program, members have access to SpamTitan email security and phishing protection; the WebTitan DNS filter; and the ArcTitan email archiving solution. Around 2,000 MSPs have already signed up to the program and are using TitanHQ solutions to protect their clients.

If you currently use Cisco Umbrella to provide web and malware protection, you may be paying far more for security than is necessary and could well be struggling with product support. Be sure to speak to the team about the savings from switching and the support provided by TitanHQ. A visit will also be useful for MSPs that are currently supporting Office 365, as the team will explain how spam, phishing and malware protection can be enhanced.

TitanHQ Executive Vice President-Strategic Alliances, Rocco Donnino, will be on the panel for the new, Datto Select Avendors event on Monday. The event runs from 3PM to 4PM and brings together experts from several select companies who will help solve some of the epic problems faced by MSPs today.

Additional Benefits at DattoCon19

  • New TitanHQ customers benefit from special show pricing.
  • A daily raffle for a free bottle of vintage Irish whiskey.
  • Two DattoCon19 parties: TitanHQ and BVOIP are sponsoring a GasLamp District Takeover on Monday 6/17 and Wed, 6/19.

DattoCon Details

DattoCon19 will be taking place in San Diego, California on June 17-19, 2019
If you are not yet registered for the event you can do so here.
TitanHQ will be at booth 23

Contact the TitanHQ team in advance:

  • Rocco Donnino, Executive Vice President-Strategic Alliances, LinkedIn
  • Eddie Monaghan, MSP Alliance Manager, LinkedIn
  • Marc Ludden, MSP Alliance Manager, LinkedIn

G2 Names TitanHQ One of Best Software Companies in EMEA in 2019

The global user review website, G2, is the go-to place to find reviews of business software and services. Unlike many other review websites, G2 gives users of the software and services the opportunity to provide their feedback on how the products perform. Millions of businesses use the website to make smarter buying decisions and select the best products and services to meet their needs.

This year, for the first time, G2 has launched a new Best Software Companies in EMEA list. To produce the list, G2 used the reviews of more than 66,000 users of the products of more than 900 companies. To be selected as one of the best companies is only possible if users of products and services have given their endorsement.

“G2’s ever-expanding breadth and depth of product, review, and traffic coverage provide over 5 million data points to help buyers navigate the complex world of digital transformation”, said G2 CEO Godard Abel. “In our Best Software Companies in EMEA list, we leverage this data to identify the companies our users tell us are best helping them reach their potential”.

TitanHQ has developed a suite of advanced cybersecurity solutions to keep businesses protected from email and web-based threats and help MSPs serving that market effortlessly provide managed cybersecurity services to their clients.

“TitanHQ earned its place on the list thanks to the value our customers place on the uncompromised security and real-time threat detection we provide,” said Ronan Kavanagh, CEO, TitanHQ. “The overwhelmingly positive feedback from on G2 Crowd is indicative of our commitment to ensuring the highest levels of customer success.”

Ransomware Attacks on the Rise Once More and Cities are in Attackers’ Crosshairs

The use of ransomware to attack businesses continued to decline throughout 2018 after extensive use of the file-encrypting malware by cybercriminals in 2016 and 2017. In 2018, ransomware fell out of favor with cybercriminals, who turned to other forms of cybercrime to make money.

However, ransomware is seeing something of a resurgence in 2019. The latest Breach Insights Report from Beazley Breach Response Services shows ransomware attacks are increasing once again. In the first quarter of 2019, ransomware attack notifications from its clients increased by 105% from Q1, 2018. Ransom demands are also increasing.

The rise in attacks has continued in Q2. Attacks using MegaCortex ransomware surged in late April. The ransomware variant was first identified in January and was only used in a handful of attacks in the following three months, but in the last week in April, 47 confirmed attacks were reported.

Dharma ransomware attacks have similarly increased. According to Malwarebytes, the past two months have seen a 148% increase in attacks. The threat actors behind Dharma ransomware are now using a variety of methods to distribute their ransomware payload.

The most common method of distribution is phishing emails. Emails contain embedded hyperlinks that direct users to a malicious website where the ransomware payload is downloaded. Email attachments containing malicious scripts are also used to download the ransomware payload.

Attacks are also taking place via remote desktop protocol over TCP port 3389. Brute force attacks are conducted to gain access to a device then ransomware is deployed. Dharma ransomware has also been identified in fake antivirus software programs which are pushed via a variety of websites. Users are tricked into downloading fake AV software after receiving a fake alert about a malware infection that has been detected on the user’s device.

Ransomware has also been used in conjunction with other malware such as Emotet. Emotet was once a banking Trojan but has since morphed into a botnet, capable of stealing login credentials, propagating itself via email on an infected device, and is capable of downloading other malware payloads. Emotet has been used to distribute Ryuk ransomware.

There have been upticks in attacks using other ransomware variants and the popularity of ransomware continues to grow, with some industries targeted more than others. Healthcare organizations are an attractive target as access to patient data is critical for providing medical services. There is a higher probability of ransom demands being paid due to reliance on patient data.

A recent report from Recorded Future has confirmed that attacks on towns, cities, and local government systems are soaring. Its study confirmed that there were 169 attacks on county, city, or state government systems and police and sheriffs’ offices since 2013. There were 38 ransomware attacks in 2017, 53 in 2018, and 22 attacks have already occurred in 2019 and the year is not yet halfway through.

Akron, OH; Albany, NY; Jackson County and Cartersville, GA; and Lynn, MA, have all been attacked this year and the city of Baltimore, MA, has been struggling to recover from its attack for the past two weeks with many city services still disrupted.

The rise in attacks is understandable. The potential rewards from a successful attack are high, many victims have no alternative but to pay, and thanks to ransomware-as-a-service, attacks are easy to pull off and require little in the way of skill.

As long as the attacks continue to be profitable, they will continue. What businesses need to do is to make it much harder for the attacks to succeed and to ensure that if disaster does strike, recovery is possible without having to pay a ransom.

Recovery depends on viable backups of all critical files being available. That means regular backups must be made, those backups need to be tested to make sure files can be restored, and copies need to be stored securely where they cannot also be encrypted.

Remote Desktop Protocol is a weak point that is commonly exploited. If RDP is not required, it should be disabled. If disabling RDP is not an option, strong, complex passwords should be used and access should only be possible using a VPN.

To block web-based attacks, consider implementing a web filtering solution such as WebTitan which prevents users from visiting known malicious websites and downloading executable files types.

One of the primary methods of delivering ransomware is spam and phishing emails. An advanced spam filtering solution should be implemented to block malicious emails and ensure they are not delivered to end users’ inboxes. SpamTitan now incorporates a sandbox, which allows suspicious files to be executed in a secure environment where activities of the files can be safely analyzed for malicious actions. SpamTitan also scans outgoing mail for signs of infection with Emotet.

While these technical controls are important, you should not forget end users. By providing security awareness training and teaching end users how to recognize potential threats, they can be turned into a strong last line of defense.

Fortunately, with layered defenses you can make it much harder for ransomware attacks to succeed and can avoid becoming yet another ransomware statistic.

TitanHQ Announces New Partnership with French Value Added Distributor Exer

The French Value Added Distributor (VAD) Exer has partnered with TitanHQ and will start offering its email security, DNS filtering, and email archiving solutions to French VARs.

Exer specializes in network security, mobile security, and managed cybersecurity services and currently works with over 600 French VARs and integrators helping them improve security for their clients.

TitanHQ is a leading provider of email security and DNS filtering services to SMBs, and MSPs and VARs serving the SMB market. The company’s award-winning cybersecurity solutions are now used by more than 7,500 businesses and 1,500 MSPs around the world.

TitanHQ is keen to expand its footprint in France and collaboration with Exer will help the company achieve its aims.

“Our advanced threat protection for email and web security was designed to keep businesses productive and information secure. We are pleased to be offering the Exer partner community choice, enhanced functionality and greater overall value,” explained TitanHQ Executive VP, Rocco Donnino.

“Collaboration with TitanHQ is an opportunity to represent a brand internationally recognized on 3 key technologies: Web Content Filtering, Anti-Spam, and Email Archiving. We are eager to propose these security solutions to ours VARs,” explained Exer CEO, Michel Grunspan. “Our regional presence and our expertise will be our strength for asserting the presence of TitanHQ in the French market”

The collaboration will see Exer offer all three TitanHQ solutions to French VARs: SpamTitan, WebTitan, and ArcTitan.

SpamTitan offers superior protection against all email-based threats and blocked 7 billion spam emails in January 2019. The solution is regularly updated to ensure it continues to protect against the latest email threats. The most recent update saw the incorporation of DMARC and sandboxing to the solution.

WebTitan is a DNS filtering solution that allows businesses to block web-based threats and carefully control the web content that can be accessed by users, both on and off the network. In January, the solution blocked more than 60 million malicious websites to keep businesses protected.

ArcTitan is an email archiving solution that helps businesses meet their compliance requirements. The solution was used to securely archive 10 million emails in January 2019.

French VARs will be able to find out about TitanHQ solutions at Exer’s Tour De France, which commences in Lille on May 23, 2019 at Hameau de la Becque (09:00-13:00).